Application Specialist
2 weken geleden
About the Role
The Application Engineer plays a crucial part in increasing sales by creating value for customers through product optimization. This involves ensuring the product performs optimally in a given application, including the pre-sales process. The role requires identifying the best product fit for different sites with specific methods and applications, and defining and optimizing customer-specific solutions in collaboration with the customer to ensure efficient and effective technical work-preparations of sold capital equipment superstructures.
Main Responsibilities
- Support Sales and customers in defining the best possible product selection and system solution for their operation (pre-sales phase); creating Trailer Win concepts, offer drawings (AutoCad), SEBIS codes;
- Manage 'technical work-preparations' of sold transport solutions, including designs, project folders, proper creation of the technical documentation and quality level;
- Operate internal help desk to answer queries from Sales/customers/product managers/ product specialists on technical issues;
- Provide technical commercial support to Sales team;
- Study the operation and product to make informed recommendations for operational, system or product-related improvements;
- Provide input to R&D engineering (all LoBs) for continuous product improvement and year model upgrades;
- Ensure evaluation and integration of customer feedback;
- Provide all necessary product information that may be required in support of sales;
- Responsible for management of various documentation materials, such as construction guidelines, project files and technical manuals;
- Define and execute trainings for trainers, product managers and customers (country & dealer level);
- Use Hyva global processes and tools for these tasks.
Requirements
- Bachelor's degree or higher;
- 1-3 years' experience within engineering or production role
- AutoCad, SEBIS codes;
- Automotive, Truck & others standards and practices – nice to have;
- English excellent written and verbal communication skills.
What We Offer
- We care about ecology and are truly sustainable. Not only for the environment but also for social resources;
- We have a highly dynamic and very international work environment;
- We have Great Place to Work certified countries
- We provide a competitive salary which is adjusted on an annual basis in case of good performance;
- We work hybrid and care about your work & life balance;
- You will find nice extras such as various company activities during the year;
Diversity
We welcome everyone regardless of origin, gender, age, sexual orientation, philosophical or political conviction, disability, etc.
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