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Customer Service Representative

2 maanden geleden


Rotterdam, Zuid-Holland, Nederland VNOM Voltijd
Wat ga je doen?

Voor VNOM zijn wij op zoek naar een Customer Service Medewerker. Als Customer Service Medewerker ben je het eerste aanspreekpunt voor interne en externe klanten en relaties. Je bent verantwoordelijk voor het maximaliseren van klanttevredenheid, klantloyaliteit en klantretentie. Je optimaliseert en integreert administratief ondersteunende processen binnen de transportafdeling en beheert de algehele orderflow. Je communiceert proactief met klanten en verstrekken van informatie aan klanten door middel van bestaande rapportages.

Wat heb je nodig?

Ben jij klantgericht, stressbestendig en heb je goede communicatieve vaardigheden? Heb je ervaring als Customer Service Medewerker in de logistieke sector? Dan zijn wij op zoek naar jou. Je beschikt over een afgeronde MBO-4 opleiding in de richting van commerciële economie of logistiek en minimaal 3 jaar ervaring in een soortgelijke functie. Je hebt ervaring in de transportbranche en een goede beheersing van de Nederlandse, Engelse en Duitse taal. Je beschikt over een rijbewijs en eigen vervoer.

Wat kun je verwachten?

Als Customer Service Medewerker maak je deel uit van een hecht familiebedrijf waar kwaliteit hoog in het vaandel staat. Het bedrijf staat bekend om zijn informele bedrijfscultuur, korte communicatielijnen en aandacht voor zijn medewerkers en klanten. Je krijgt een aantrekkelijk salaris, gebaseerd op jouw ervaring, variërend tussen €,- en €,- bruto per maand. Je krijgt een uitdagende functie bij een dynamisch en groeiend bedrijf. Je krijgt een goed inwerktraject en goede secundaire arbeidsvoorwaarden. Je krijgt genoeg vakantiedagen voor ontspanning en uitzicht op een vast dienstverband. Je krijgt fijne arbeidsomstandigheden met een prettige werksfeer. Je krijgt reiskostenvergoeding en een goede pensioenregeling.