Customer Service Coordinator for Automotive Logistics
1 maand geleden
Link HRM B.V. is a leading logistics and transportation company based in Tilburg, Netherlands.
Estimated Salary€55,000 - €65,000 per year, depending on experience.
Job DescriptionWe are seeking an experienced Customer Service Coordinator to join our team. As a key member of our customer service department, you will be responsible for handling after-sales inquiries, providing professional solutions, and ensuring high levels of customer satisfaction.
Key Responsibilities:- Handle customer after-sales inquiries and provide professional solutions.
- Track customer feedback to ensure high levels of satisfaction.
- Coordinate with relevant departments to resolve after-sales issues.
- Manage customer records and conduct regular customer satisfaction surveys.
To succeed in this role, you will need:
- Over 1 year of experience in customer service or logistics.
- Strong communication and problem-solving skills.
- Fluent in Chinese, with working proficiency in English; Dutch language skills are a plus.
This is a full-time position located in Tilburg, Netherlands, and surrounding areas.
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