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Software Support Specialist
2 maanden geleden
We zijn op zoek naar een gedreven en communicatief sterke Software Support Specialist om ons team te versterken. Als Support Specialist ben je verantwoordelijk voor het ondersteunen van onze klanten bij het gebruik van onze HR-software.
Je taken:- Help klanten met hun functionele vragen over onze tool BCS Dossier Manager
- Adviseer klanten over uitbreidingen en nieuwe features om het gebruik te optimaliseren
- Lost klantvragen op en/of zorgt dat problemen bij de juiste collega terechtkomen
- Ga proactief op zoek naar verbeterkansen bij onze klanten
We zoeken een iemand die er blij van wordt om gebruikers te helpen bij vragen en het oplossen van issues over onze software. Je bent communicatief sterk, gedreven en klantgericht. Je hebt affiniteit met online tools en bij voorkeur een afgeronde IT-opleiding of werkervaring met gebruikersondersteuning.
Wat bieden wij?We bieden een aantrekkelijk salaris van minimaal € 2.700,- bruto o.b.v. 40 uur per week, waarbij we je een voorstel doen dat passend is bij jouw kennis en werkervaring. Daarnaast bieden we een reiskostenvergoeding van € 0,23 per kilometer of OV-vergoeding. Je hebt de mogelijkheid om tot 5 vakantiedagen per jaar bij te kopen, op basis van een fulltime dienstverband. We bieden ook een pensioenregeling, waarbij wij 2/3e van jouw pensioenpremie voor onze rekening nemen.
We zijn een dynamische en innovatieve organisatie die zich focust op het ontwikkelen van HR-softwareoplossingen en payroll services. We bieden online tools aan, die bedrijven ondersteunen bij het automatiseren en optimaliseren van hun HR-processen.
We zijn op zoek naar iemand die onze kernwaarden deelt: een sterk verantwoordelijkheidsgevoel, een glas altijd halfvol (of voller), een oplossingsgericht ingesteld en respectvol met anderen omgaat. Neem contact op, we maken graag eens kennis met je