Energy Efficiency Solutions Expert
2 dagen geleden
Smappee is a leading innovator in energy efficiency solutions, empowering businesses and individuals to take control of their energy consumption and reduce costs. Our cutting-edge technology facilitates energy management in an innovative, easy, and fun way.
Job DescriptionWe are seeking a highly skilled Freelance Technical Sales Engineer to contribute to our company's rapid and sustainable growth. As a key member of our team, you will serve as a technical resource for certified installers, providing guidance and assistance on complex installations, integrations, or troubleshooting scenarios.
Your responsibilities will include:
- Product Support
- Serve as a technical expert for certified installers, offering guidance and assistance on complex installations, integrations, or troubleshooting scenarios.
- Ensure that installers have a deep understanding of the technical aspects of Smappee's solutions, including system configuration, integration with existing infrastructure, and troubleshooting techniques.
- Conduct thorough analysis and diagnosis of technical problems, escalating complex issues to the appropriate internal teams.
- Collaborate closely with cross-functional teams to ensure prompt resolution of issues and maintain high levels of satisfaction.
- Technical Sales Support
- Foster strong relationships with certified installers, providing ongoing support, training updates, and product knowledge sharing.
- Collaborate with the sales team to understand customer requirements and provide technical solutions that align with their needs.
- Demonstrate the value and capabilities of Smappee's products to potential customers through technical presentations, demonstrations, and consultations.
To be successful in this role, you will need:
- A bachelor's degree (or equivalent background) in a relevant technical field, such as electrical engineering/trade or a related discipline.
- Strong technical aptitude with the ability to understand complex technical concepts and articulate them in a clear and concise manner to both technical and non-technical audiences.
- A customer-focused mindset with a passion for delivering exceptional service and building long-term relationships.
- Analytical and problem-solving skills to diagnose and resolve technical issues effectively.
- The ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
- Fluency in Dutch and English.
- Familiarity with energy monitoring, smart home devices, or renewable energy technologies is a plus.
As a valued member of our team, you can expect:
- A competitive salary of €60,000 - €80,000 per year, depending on experience.
- A comprehensive benefits package, including a car allowance, meal allowance, and WFH allowance.
- Opportunities for personal growth and career development in a dynamic and rapidly expanding organization.
- A chance to participate in team activities and company-wide events.
- A job where you can truly contribute to a better planet.
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