Store Operations Manager

4 weken geleden

Amsterdam, Noord-Holland, Nederland Subway Voltijd

About This Role

The Assistant Manager is a key member of the Subway team, responsible for supporting the Store Manager in the day-to-day operations of the store. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities Include:

Leadership

  • Managing with integrity, honesty and knowledge to promote the culture, values and mission
  • Providing coaching and guidance to the store team towards ensuring operational goals are achieved

Managing Operations & Measuring Results

  • Communicating clearly, concisely, accurately and professionally at all times
  • Constantly monitoring and managing store staffing levels to ensure sales are driven forward and maximized, and to ensure partner development and talent
  • Maintaining efficient ordering methods to ensure availability of required menu items and a proper balance of goods in inventory
  • Regularly inspecting equipment and fixtures, inside and outside the store to ensure they are in proper working order and good condition

Executing Functional Responsibilities

  • Utilizing management information tools and analyzing paperwork as requested to identify and address trends and issues in store performance
  • Using all operational tools to plan for and achieve operational excellence in the store
  • Responsible for adherence to Subway brand compliance standards with focus on standards relating to food safety

Team Member Development/Team Building

  • Providing staff with coaching, feedback and development opportunities to build effective teams by:
  • Challenging and inspiring staff members to achieve business results
  • Ensuring staff members adhere to all established Subway operational standards
  • Developing and maintaining positive relationships with the store team
  • Utilizing and demonstrating effective management policies and procedures

Duties:

  • Maintaining business records as outlined in the Operations Manual and analyzing business records to manage the business
  • Communicating changes of food preparations formulas, standards, etc. to staff
  • Supporting local and national marketing initiatives
  • Ensuring that all local and national health and food safety codes are maintained, and that company safety and security policies are followed
  • Recruiting new staff members
  • Recognition and reward of staff performance
  • Disciplinary action as required
  • Identifying and contacting prospective customers to promote sales
  • Planning events and promotions

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