Technical Support Specialist
3 weken geleden
We are seeking a skilled Support Analyst to join our team at beBee Professionals.
- Provide technical assistance to customers, troubleshooting software and hardware problems.
- Respond to inquiries and offer technical advice.
The ideal candidate will have a degree in Computer Science or a related field, and experience in customer service and technical support.
- Excellent problem-solving and communication skills.
Key Responsibilities:
- Investigate and resolve technical issues in a timely and professional manner.
- Communicate effectively with customers to understand their needs and provide solutions.
- Collaborate with internal teams to ensure seamless support and service delivery.
Requirements:
- Bachelor's degree in Computer Science or a related field.
- Minimum 2 years of experience in customer service and technical support.
- Excellent problem-solving and communication skills.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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