Technical Support Expert
2 maanden geleden
About beBee Professionals
We are a leading provider of innovative solutions and services, dedicated to delivering exceptional results and exceeding customer expectations.
Job Summary
The successful candidate will provide exceptional customer service and technical support to our clients, troubleshooting issues and delivering solutions to ensure customer satisfaction.
Key Responsibilities
- Provide timely and effective customer service and technical support
- Troubleshoot customer inquiries and deliver solutions
- Ensure customer satisfaction and loyalty
- Collaborate with internal teams to resolve customer issues
Requirements
- Bachelor's degree in Computer Science, Information Technology, or a related field
- At least two years of experience in customer service or technical support
- Excellent communication and problem-solving skills
- Knowledge of customer service software, databases, and tools
- Ability to work independently and as part of a team
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