Solar Energy Field Service Specialist
10 uur geleden
Welcome to your new role as a PV & ESS Field Service Engineer at Sungrow - EMEA. As a key member of our team, you will be responsible for delivering exceptional service and support to our customers across Europe.
Key Responsibilities:
- Interface with customers to resolve technical issues and provide expert advice on solar energy solutions.
- Take ownership of dispatched customer issues, ensuring timely and effective resolution.
- Provide on-site installation, repair, maintenance, and testing services for solar energy systems.
- Collaborate with project management to ensure seamless commissioning and site acceptance services.
- Follow operational procedures, health and safety guidelines, and regulatory requirements.
We are seeking a highly skilled and experienced professional with a strong background in electrical engineering and solar energy systems. Key qualifications include:
- Educated as an electrical technician or engineer with a deep understanding of AC/DC systems, low/medium voltage, and electrical wiring.
- Fluency in English (C1 level) and Dutch (B2 level) with excellent communication and interpersonal skills.
- Ability to work on call and travel extensively throughout Europe.
- Experience in commercial and residential solar energy solutions, with a strong understanding of battery storage systems.
- Proven track record of dealing with customers in critical situations and providing exceptional customer service.
At Sungrow - EMEA, we are committed to making a positive impact on the environment through clean and accessible energy solutions. As a leader in the solar energy space, we offer:
- Opportunities for career advancement in a fast-growing company.
- Bonus payment on a fixed schedule based on performance.
- A diverse and inclusive multinational team with a strong focus on sustainability.
- Travel opportunities within Europe for training, events, and collaboration with our R&D team in China.
Sungrow - EMEA is a green tech company with a young and creative team dedicated to making a difference in the world. We are committed to clean power for all and have installed over 500+ GW of clean energy worldwide.
Founded in 1997, Sungrow is a leader in the research and development of solar inverters with a strong focus on innovation and customer satisfaction.
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