Sales Associate

1 maand geleden


Lelystad, Flevoland, Nederland Batavia Stad Fashion Outlet Voltijd
About the Role

Our stores are the heart of our business, serving as the primary touchpoints with our ever-evolving consumer base. As the retail landscape continues to evolve, we believe that our stores must set the tone for our brands, providing a first-class experience that showcases the essence of our two iconic brands.

To achieve this, we're seeking individuals who embody the values of our business, delivering exceptional customer service and adapting to change and evolution. As a Sales Associate, you'll play a key role in achieving these high standards.

Responsibilities
  • Ensure high levels of customer satisfaction through excellent service
  • Be the first point of contact for authorizing discounts and resolving customer queries
  • Act as a brand ambassador, demonstrating in-depth product knowledge
  • Build and maintain professional relationships with customers
  • Outfit customers and make further product recommendations
  • Assess customers' needs and provide information on product features
  • Drive store KPIs and suggest ways to improve
  • Ensure shop and stock room maintenance, presentation, and organization issues are addressed
About You

We're looking for individuals who connect with customers, have a previous track record in hospitality or retail, and are effective communicators. You'll inspire trust, recognize and celebrate the contributions and achievements of others, adapt quickly, and take ownership of in-store solutions.

About What We Offer

PVH Europe and our brands, Tommy Hilfiger and Calvin Klein, are committed to fostering an inclusive and diverse community of associates with a strong sense of belonging. We believe we're bettered by all forms of diversity and take pride in working with top talent from every walk of life and corner of the world. We offer a competitive and comprehensive benefits program that provides protection, peace of mind, and flexibility to support our associates both at home and at work.


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