Retail Store Operations Manager
3 uur geleden
At COS, we are more than just a clothing brand - we are on a mission to revolutionize the fashion industry.
We are seeking a highly skilled and motivated Floor Manager to join our team. As a key member of our store operations, you will be responsible for providing exceptional customer service, leading a team of sales assistants, and driving sales performance.
Company Overview
COS is part of the H&M Group, one of the world's largest fashion companies. With over 170,000 employees across 74 markets, we offer a unique opportunity to work in a dynamic and global environment.
Job Description
- Offer customers a high level of service through styling advice, product knowledge, and store experience.
- Analyse selling information and work with the store manager to maximise sales performance.
- Lead a team of sales assistants to achieve excellent standards of service.
- Support recruitment and ensure induction and training to new starters.
- Assist the store manager in identifying future talents and developing plans to support their progression.
- Oversee store operations and provide a seamless customer experience.
Required Skills and Qualifications
- Minimum 1 year management experience within a retail environment.
- Excellent communication skills and ability to lead, train, and develop a team.
- Customer-focused approach.
- Self-motivated and positive attitude.
- Adaptable and open to learning about and selling our products.
- Excellent planning and organisational skills.
- Good analytical and problem-solving abilities.
- Commercial acumen and interest in fashion, retail.
Benefits
- Salary: €45,000 - €55,000 per year (dependent on location and experience).
- 20% employee discount at all H&M Group brands.
- Up to €980 per year clothing allowance (pro rata temporis of the contract).
- 5% discount on insurance.
- Access to online learning platform.
- Free and anonymous access to ICAS counseling platform.
- Corporate benefits: discount at various brands outside H&M Group.
- Meal allowance of €10 per day (if shift allows it).
- Volunteering opportunities.
- Long Service Incentive Program.
About Us
COS is a fashion brand that puts lasting style, quality, and sustainability first. Our design ethos has always been rooted in contemporary culture, and we're committed to creating a community that's inclusive of everyone.
As a Floor Manager at COS, you will play a crucial role in helping us achieve our mission and drive business success. If you're passionate about fashion, retail, and leadership, we want to hear from you.
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