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Customer Experience Specialist
2 weken geleden
At BioTalent, we are seeking a skilled Customer Experience Specialist to join our commercial division. The ideal candidate will have a minimum of 2 years' experience working within the pharmaceutical space.
Key Responsibilities- Engage with assigned customers through an omnichannel approach, leveraging in-person and remote interactions for seamless communication.
- Coordinate customer touchpoints through marketing campaigns, including symposia, face-to-face meetings, virtual calls, and peer-to-peer discussions, tailoring messages based on data insights and relationships.
- Evaluate customer engagement performance and adjust priorities based on data-driven insights.
This is a fantastic opportunity to work with a global pharmaceutical company and contribute to their success.
