Front Office Ambassador
3 weken geleden
As a Front Office Ambassador at Leonardo Boutique Museumhotel Amsterdam City Center, you will be the first point of contact for our guests, setting the tone for their entire stay. Your warm welcome and exceptional service will make our guests feel at home from the moment they arrive.
Key Responsibilities:
- Check guests in and out smoothly, ensuring a seamless experience.
- Provide guests with all the information they need to make the most of their stay.
- Handle all other questions and requests from guests, including administrative tasks and room reservations.
- Guarantee safety in the hotel by being vigilant and proactive.
What Makes a Great Front Office Ambassador?
- Previous experience in a Front Office role within the hotel industry.
- A guest-oriented attitude that prioritizes exceptional service.
- The ability to work independently and make decisions with minimal supervision.
- Flexibility in working hours, including weekends and holidays.
- Fluency in Dutch and English, with a preference for additional languages.
- Knowledge of Opera PMS is a significant advantage.
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