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Amsterdam, Noord-Holland, Nederland Sea Containers London Voltijd

At Sea Containers London, we believe that our success is driven by the exceptional individuals we employ. If you are sociable and enjoy engaging with new people, we invite you to consider a role as a Porter. Your enthusiasm and dedication to creating memorable experiences for our guests will be invaluable in this position.

As part of a dynamic and diverse team, you will collaborate with colleagues to unlock our collective potential and ensure that every guest receives genuine, heartfelt service.

In this position, you will be responsible for delivering personalized service to all guests arriving at Sea Containers London, fostering a warm and inviting atmosphere while exceeding their expectations throughout their stay. While we adhere to established standards and procedures, you will have the freedom to make each guest's experience unique and unforgettable.

Key Responsibilities:

  • Welcome and greet all guests upon arrival.
  • Assist with phone inquiries and Front of House operations as required.
  • Manage transportation requests from guests.
  • Park guests' vehicles and handle related administrative tasks.
  • Receive and transport luggage to guest rooms or designated areas.
  • Guide guests to the Front Office, their rooms, or other hotel facilities.
  • Provide general information about hotel amenities.
  • Address and resolve guest concerns, liaising with the Front Office to ensure guest satisfaction.

Requirements:

  • Valid driver's license.
  • Fluency in English; proficiency in additional languages is a plus.
  • Friendly and professional demeanor.
  • Availability to work flexible shifts, including mornings, evenings, and weekends.
  • Commitment to delivering outstanding service.
  • Basic familiarity with Microsoft Office applications (Word, Excel, PowerPoint).

Salary is competitive and based on a standard contract.

What We Offer:

  • Experience a stay at Sea Containers London as part of our onboarding program.
  • Complimentary nights at various hotels within our group.
  • Discounted rates for employees and their friends and family.
  • Access to a benefits platform.
  • Opportunities for professional development.
  • Complimentary meals during shifts.
  • Additional perks related to health and wellness.

Location: London