Dutch Content Review Specialist

7 dagen geleden


Amsterdam, Noord-Holland, Nederland Grow-Talent Voltijd

Grow-Talent is collaborating with a leading BPO company to recruit a Dutch-speaking Content Moderator to join their team in Barcelona.



Job Description

The successful candidate will be responsible for reviewing and moderating user-generated content to ensure compliance with platform policies and community standards.



Key Responsibilities


  • Review user-generated content for compliance with platform policies and community standards
  • Investigate reported cases of policy violations, fraud, or inappropriate behavior
  • Escalate high-risk issues while maintaining confidentiality and data security
  • Provide timely and empathetic support to users
  • Collaborate with internal teams to enhance processes and improve service quality
  • Track key performance indicators (KPIs) to maintain quality standards


Requirements


  • Native or fluent in Dutch, both verbally and in writing, and fluent in English
  • Valid work permit for Spain or EU citizenship
  • Strong affinity with back-office operations and content moderation
  • Computer literacy and good knowledge of Microsoft Office applications
  • Exceptional attention to detail, efficiency, and empathy
  • Ability to work effectively in a fast-paced, goal-oriented environment
  • Willingness to work in a 24/7 shift system, including nights and weekends


Offer


  • Competitive remuneration package
  • Opportunities for career growth within a fast-growing international company
  • Permanent employment contract
  • Fully paid training and bonuses for night and weekend shifts
  • Private health insurance after probation
  • Monthly meal allowance from day one
  • Modern office in central Barcelona with leisure spaces and activities
  • Regular fruit deliveries, free drinks, and discounts at gyms, restaurants, and beauty centers


Grow-Talent is committed to providing a supportive and inclusive work environment.


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