Technical Assistance Professional

2 maanden geleden

Oegstgeest, Zuid-Holland, Nederland Ecolab Voltijd

Job Summary:

Ecolab is seeking a highly skilled Virtual Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:

  • Troubleshoot and resolve technical issues related to our chemical dosing dispenser and system queries.
  • Assist technical and field teams by providing clear and concise information to support query and incident resolution.
  • Identify the root cause of faults and record and communicate this to the relevant team/managers.
  • Utilize in-house CRM/ERPs to ensure that all issues are logged, updated, and followed through to resolution within KPI timeframe.
  • Stay up-to-date with new and revised equipment types and technical information to provide top-class virtual support for installations, repairs, and maintenance of dishwashing, laundry, and dosing equipment and systems.
  • Deliver self-serve access to documents/sites supporting the customer to ensure the safe use of the systems and devices by their personnel.

Requirements:

  • University degree or similar experience required.
  • Above-average knowledge of MS Office packages and SAP/other CRM platforms.
  • Customer-facing or service experience – minimum 1 year.
  • A high level of communication and customer contact skills.
  • Shows initiative, assertiveness, and service orientation.
  • Ability to multi-task, adaptable, flexible, and works well without guidance.
  • Fluency in English is mandatory and at least one other European language.

What We Offer:

  • Access to top-class resources, tools, and technology.
  • Personal development and training.
  • Proper onboarding and training on the job.
  • Working in a collaborative and international business environment.

Our Commitment to Diversity and Inclusion:

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer, and provide opportunities for advancement based on individual qualifications and job performance.

  • Application Scientist

    1 maand geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    About IFFAt International Flavors & Fragrances, we are passionate about creating innovative solutions that improve the sustainability, function, and value of our customers' products. Our Home and Personal Care team is dedicated to delivering high-value, sustainable, and consumer-relevant biobased solutions for the Home, Personal, and Industrial Care...

  • Application Scientist

    4 weken geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    About IFFAt International Flavors & Fragrances, we are passionate about creating innovative solutions that improve the sustainability, function, and value of our customers' products. Our Home and Personal Care team is dedicated to delivering high-value, sustainable, and consumer-relevant biobased solutions for the Home, Personal, and Industrial Care...

  • Senior Software Engineer

    4 dagen geleden

    Oegstgeest, Zuid-Holland, Nederland CompaNanny Voltijd

    About the Role:We are seeking a skilled Sr. Software Engineer to join our team at {company}.The successful candidate will be responsible for leading the development of software applications and ensuring they meet the company's standards.Key Responsibilities:• Lead software development teams to deliver high-quality applications on time and within budget.•...

  • Product Regulatory Compliance Specialist

    1 week geleden

    Oegstgeest, Zuid-Holland, Nederland Avery Dennison Smartrac Voltijd

    About the RoleAvery Dennison Smartrac is seeking a highly skilled Product Regulatory Compliance Specialist to join our Product Compliance team based in Oegstgeest. As a key member of our team, you will play a crucial role in ensuring our products comply with relevant regulations and standards.Key ResponsibilitiesConduct chemical risk assessments and provide...

  • Digital Expert

    4 dagen geleden

    Oegstgeest, Zuid-Holland, Nederland Avery Dennison Voltijd

    Our company seeks a highly skilled professional to fill a key role in our technology department. As a Digital Expert, you will be responsible for developing and implementing innovative solutions to meet business needs. You will have the opportunity to work with a talented team and contribute to the growth and success of our organization.About the...

  • Application Scientist

    2 weken geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    Job Title: Application ScientistAbout the Role:We are seeking an experienced Application Scientist to join our Home and Personal Care team at IFF. As an Application Scientist, you will be responsible for identifying, assessing, and developing new product or application development concepts to provide valuable customer solutions.Key Responsibilities:Manage...

  • Application Development Specialist

    1 week geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    Biobased Solutions for Home & Fabric CareWe are seeking an Application Scientist to strengthen our team and support the development of biobased solutions for detergents used for home & fabric care.Key ResponsibilitiesAs an Application Scientist, you will identify, assess, and develop new product or application development concepts to provide valuable...

  • Scientific Application Specialist

    2 weken geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    Job Title: Scientific Application SpecialistJob Summary:We are seeking a highly skilled Scientific Application Specialist to join our team at International Flavors & Fragrances. As a key member of our Home and Personal Care team, you will be responsible for identifying, assessing, and developing new product or application development concepts to provide...

  • Biotechnology Research Scientist

    1 week geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    Biobased Solutions for Home & Fabric CareWe are seeking an Application Scientist to strengthen our team and support the development of biobased solutions for detergents used for home & fabric care. As a key member of our Application team, you will identify, assess, and develop new product or application development concepts to provide valuable customer...

  • Biotech Innovation Specialist

    2 dagen geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    Role OverviewWe are seeking an Application Scientist to strengthen our team and support the development of biobased solutions for detergents used for home & fabric care. The ideal candidate will have industry experience and a strong understanding of biochemical analysis, enzymatic detergent formulations, and lab experimentation.Key ResponsibilitiesIdentify,...

  • Virtual Assistant Support Specialist

    3 dagen geleden

    Oegstgeest, Zuid-Holland, Nederland Ecolab Voltijd

    Job Title: Virtual Assistant Support SpecialistEcolab, a global leader in cleaning and disinfection solutions, is seeking a highly skilled Virtual Assistant Support Specialist to join our team.Key Responsibilities:Resolve customer inquiries and technical issues via phone, email, or chat.Triage and log all inbound contacts, identifying root causes and owning...

  • Application Scientist

    4 weken geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    {"Job Title": "Application Scientist", "Job Description": "Job SummaryWe are seeking an experienced Application Scientist to join our Home and Personal Care team at International Flavors and Fragrances. As an Application Scientist, you will be responsible for identifying, assessing, and developing new product or application development concepts to provide...

  • Equipment Specialist

    4 weken geleden

    Oegstgeest, Zuid-Holland, Nederland Unique Voltijd

    Key ResponsibilitiesAs an Equipment Specialist, you will play a crucial role in ensuring the success of our decentralized manufacturing facilities across Europe. Your primary responsibilities will include deploying new instruments, overseeing the qualification and maintenance of equipment, ensuring data integrity, and reviewing technical documentation.Key...

  • Equipment Specialist

    1 maand geleden

    Oegstgeest, Zuid-Holland, Nederland Unique Voltijd

    Key ResponsibilitiesAs an Equipment Specialist, you will play a crucial role in ensuring the success of our decentralized manufacturing facilities across Europe. Your primary responsibilities will include deploying new instruments, overseeing the qualification and maintenance of equipment, ensuring data integrity, and reviewing technical documentation.Key...

  • Application Scientist

    1 maand geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    About the RoleWe are seeking an experienced Application Scientist to join our Home and Personal Care team at International Flavors and Fragrances. As an Application Scientist, you will play a key role in developing biobased solutions for detergents used in home and fabric care.Key ResponsibilitiesIdentify, assess, and develop new product or application...

  • Scientific Applications Specialist

    2 weken geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    Job Title: Application ScientistAbout the Role:We are seeking an experienced Application Scientist to join our Home and Personal Care team at International Flavors & Fragrances. As a key member of our team, you will be responsible for identifying, assessing, and developing new product or application development concepts to provide valuable customer...

  • Application Scientist

    2 weken geleden

    Oegstgeest, Zuid-Holland, Nederland International Flavors & Fragrances Voltijd

    Job Title: Application ScientistJob Summary:We are seeking an experienced Application Scientist to join our Home and Personal Care team at International Flavors & Fragrances. As a key member of our team, you will be responsible for identifying, assessing, and developing new product or application development concepts to provide valuable customer...

  • Business Intelligence and Finance Excellence Professional

    4 dagen geleden

    Oegstgeest, Zuid-Holland, Nederland Avery Dennison Smartrac Voltijd

    Transforming Finance through Business Intelligence and InnovationAvery Dennison Smartrac is seeking a highly motivated Financial Analyst to join our team in Oegstgeest. As a valued member of this international team, you will play a key role in managing our Rebate tool and providing essential reporting and analytical support to our European Sales and...

  • Senior Software Engineer

    4 dagen geleden

    Oegstgeest, Zuid-Holland, Nederland Avery Dennison Voltijd

    We are seeking a highly skilled Senior Software Engineer to join our team. As a key member of our development team, you will be responsible for designing and developing scalable, efficient, and well-documented software solutions. Your expertise in full stack development will enable us to deliver high-quality products to our customers.Key...

  • Business Intelligence and Finance Excellence Professional

    1 week geleden

    Oegstgeest, Zuid-Holland, Nederland Avery Dennison Smartrac Voltijd

    Company OverviewAvery Dennison Smartrac is a global leader in materials science and digital identification solutions. Our company provides a wide range of branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity, and transparency, and better connect brands and consumers.Our products...