Customer Service Representative
4 weken geleden
BeBee Professionals is seeking a skilled Support Analyst to provide technical assistance to our customers and internal teams.
The ideal candidate will possess excellent problem-solving skills, be able to troubleshoot and resolve technical issues, and have a strong understanding of Windows and Linux operating systems, as well as networking protocols and technologies.
Key Responsibilities:
- Provide technical support to customers and internal teams via phone, email, or in-person
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of technical systems and software
- Communicate effectively with customers and internal teams to ensure issues are resolved to their satisfaction
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field
- At least 2 years of experience in a technical support role
- Strong knowledge of Windows and Linux operating systems
- Knowledge of networking protocols and technologies
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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