Business Analyst

2 maanden geleden


Amsterdam, Noord-Holland, Nederland bunq Voltijd
Unlock the Power of Customer Insights

At bunq, we're on a mission to revolutionize the banking experience. As our CRM Business Analyst, you'll play a crucial role in helping us achieve this goal. Your challenge will be to analyze user feedback and reactions to our messaging, identifying areas for improvement and providing actionable insights to our CRM Specialists.

Your Key Responsibilities:
  • Observe and analyze user feedback to our messaging
  • Turn analysis into actionable insights for our CRM Specialists
  • Work with CRM software to gather and analyze data
  • Present findings in an easy-to-understand manner
  • Recommend actions and actionable steps for the team

What We Offer:
  • A competitive base salary
  • Quarterly bonus potential based on impact
  • Great colleagues who share your mindset
  • Hybrid working possibilities
  • Support for growth with bunq Academy and €1500 annual learning budget

Perks:
  • A Macbook to keep with you while you're with us
  • Monthly contribution to your phone and internet bills
  • Meal voucher for lunch and unlimited snacks
  • Friday drinks and other celebrations - bunq style

Grow with Us:
  • Travel expenses covered
  • Multisport gym card in Istanbul/Sofia or massive One Fit discount in the Netherlands

Join Our Team:
  • As our CRM Business Analyst, you'll be part of a dynamic team that's passionate about delivering exceptional customer experiences
  • You'll have the opportunity to work with a talented team of professionals who share your values and enthusiasm

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