Customer Service Professional

21 uur geleden


Geldermalsen, Gelderland, Nederland CRH Voltijd
About Filoform

Filoform is a leading manufacturer of sealing and protection products, with a reputation for quality and reliability that spans decades. Based in the United Kingdom, Netherlands and Germany, our key values include stability, responsibility, and creativity.

We are committed to providing stable, long-lasting solutions that meet the needs of our customers. Our products are designed to withstand the toughest conditions and provide reliable performance year after year.

Job Overview

The successful candidate will support customers and field service employees to ensure high levels of customer service. This role is based at our site in Geldermalsen, Netherlands.

Key Responsibilities:
  • Maintain customer contact via telephone and email
  • Support field service employees
  • Process orders administratively
  • Create and follow up quotations for customers in our ERP system
  • Support the implementation of our new ERP system, as required
  • Book shipments in the carrier's system
  • Aftersales support
  • Customer service
  • Debtor management
  • Generate sales leads
Requirements:
  • Formal sales training is desirable
  • Knowledge of Word, Excel, Outlook, ERP Systems, Salesforce
  • German, French or Spanish language skills would be advantageous
  • Minimum 2-3 years of work experience in a Sales Support role required
  • MBO+ working level
  • Experience using ERP, MRP or SAP systems is essential
  • Strong Dutch and English language skills
Benefits:
  • Competitive salary package: €40,000 - €55,000 per annum, depending on experience
  • Comprehensive secondary benefits
  • Significant contribution to your pension plan
  • Excellent opportunities to develop and progress within the wider CRH Group

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