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Senior SAP Supply Chain Functional Expert

2 maanden geleden

Amsterdam, Noord-Holland, Nederland Santen Voltijd
About the Role

We are seeking a highly skilled Senior SAP Supply Chain Functional Expert to join our team at Santen SA, Netherlands Branch. As a key member of our SAP Centre of Excellence, you will be responsible for building and delivering expertise and support related to the Supply Chain domain.

Key Responsibilities
  • Process Excellence
    • Act as the technical owner and guardian of the Global template for the Supply Chain department.
    • Grow the maturity of application management team and broader DIT departments by providing insight into the technical setup of the template.
    • Ensure the execution of governance decisions and planned implementation by AMS and other suppliers.
    • Build and promote a knowledge repository in close collaboration with other (Senior) Functional Experts.
  • Solution Optimisation
    • Develop solution architecture for the whole domain, ensuring it is robust, scalable, and supportable, customer-centric, and across the product life cycle, using best practices and innovation.
    • Provide subject matter expertise and guidance on solution standards in the assigned SAP domain.
    • Shape the long-term technical application strategy, roadmap, innovations, and updates in line with the Lead Architect.
    • Raise technology-related scope change requests aligned with overall governance and roadmap.
    • Actively seek opportunities for improvement and innovation related to potential new IT solutions to support business and IT requirements.
  • Delivery Capability
    • Deliver on promise, manage project changes and technical deployment with clear communication on progress and challenges (including testing).
    • Signal and judge the appropriateness of new IT developments, systems, applications, and processes and provide advice on potential improvement opportunities and the (dis)advantages of implementation.
    • Perform analyses and impact studies in case of new requirements related to the SAP assigned domain, coming from new initiatives, projects, or change requests.
    • Take on an active role in the definition, design, construction, testing, and implementation.
    • Provide knowledge to others during design work to ensure any complexities needing incorporated into the future build or data mappings are not overlooked.
    • Coordinate and provide end-user training related to new or changed application features that are supported by SAP CoE.
    • Contribute to and ensure a smooth and planned handover of assigned SAP domain solutions to Global Operations (AMS).
    • Drive SolMan change request, coordinate approvals, validation, testing, and cutover (change coordination role).
    • Update lifecycle documentation and ensure approval of SLDC documents.
  • Application Health
    • Provide proactive oversight and support on operational issues, root cause analysis, propose potential solutions, and support the implementation of improvements to assigned SAP domain (L3).
    • Monitor system performance, availability, and reliability aspects when implementing technical solutions.
  • Business Engagement
    • Translate business demands, support requirement analysis to ensure cost-effective and fit-for-purpose solutions (gaps as-is to-be; documentations; impact on existing processes, required budget, technology required).
    • Actively support business partners, portfolio manager, and other experts in verifying the impact and value of IT changes to business processes and vice versa.
    • Partner with PMO and portfolio manager in managing governance bodies support of the process leads (e.g. CAB, PGB).
    • Steer the key user network, support key user onboarding in alignment with process lead.