Balenciaga Department Manager Position

3 weken geleden


Amsterdam, Noord-Holland, Nederland Balenciaga Netherlands B.V. Voltijd

Job Summary

We are seeking a highly skilled Department Manager to join our team at Balenciaga Netherlands B.V. in the De Bijenkorf store.

Key Responsibilities

  • Implement action plans defined with HQ and Store management team and ensure follow-up
  • Consistently analyse business results based on corporate reports
  • Assign targeted quantitative and qualitative goals to the department team(s)
  • Communicate high quality relevant feedback and reporting to the Associate Store Director/Store Director or Store team
  • Build relationships with Inventory and Buying stakeholders and proactively communicate requirements
  • Monitor business environment including local competition
  • Keep store team informed at all times regarding Store performance

Talent Leadership and Development

  • Create and maintain a positive work environment, consistent with Balenciaga behaviours
  • Build strong relationships with the Recruitment and HR partners to identify, attract, recruit, develop and retain talent
  • Motivate and challenge the team to drive business results and job satisfaction
  • Support the Store Director in creating a team whose activities are always motivated, competent and up to date in the fashion and luxury industries

Brand Promotion

  • Behave as a Balenciaga Ambassador, sustain and promote the culture of the brand internally and externally
  • Ensure Balenciaga Signature and Client experience are executed and consistent over time
  • Assure the recruitment, development and retention of clients from beginners to VVICs

Process Management

  • Ensure that all the processes are compliant with legal, safety, security, internal requirements, sustainability, HR guidelines
  • Execute team planning on a weekly and monthly basis and communicate this to the Assistant Store Manager/Director and Store Manager/Director.
  • Challenge and improve current processes and ensure efficiency and effectiveness

Requirements

  • Product sensitivity and a strong market/fashion trends knowledge, paired with string cultural awareness
  • Proven experience in line management
  • Significant experience in the luxury industry with a strong client portfolio and clientelling mindset
  • Excellent organizational skills with the ability to manage an prioritize a high volume of tasks
  • High attention to detail with exceptional written and oral communication skills
  • A positive attitude and a willingness to learn and improve
  • Strong digital skills and
  • Fluent in English & Dutch

About Balenciaga

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation... - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviours. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.


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