Client Solutions Specialist
6 uur geleden
We are seeking a highly skilled Client Solutions Consultant to join our team at Kinesso, a technology-driven performance marketing agency. As a Client Solutions Consultant, you will play a critical role in providing support to our current clients and users, simplifying complex solutions, and gathering user feedback to enhance our products.
Key Responsibilities- Provide exceptional support to our clients and users, addressing their questions and concerns in a timely and professional manner.
- Simplify complex technical solutions into easy-to-understand information for end-users, ensuring seamless adoption of our products.
- Actively gather user feedback and collaborate closely with Product Managers to enhance our solutions, driving continuous improvement and innovation.
- Develop and maintain strong relationships with clients and users, fostering trust and loyalty through exceptional service and support.
- Proven experience in providing support and solutions to clients and users, with a strong understanding of digital marketing and performance marketing.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Fluency in English and Dutch, with the ability to communicate effectively in both languages.
Kinesso is a technology-driven performance marketing agency that sits at the heart of IPG Mediabrands, providing actionable growth for our agency partners and clients. We turn 'action' into 'outcome' for our clients, leveraging our unique capabilities in optimization, analytics, AI, and experimentation. With a deep understanding of consumer behavior, we offer an end-to-end engine of planning and optimization, delivering on data-driven strategy for social platforms, actionable growth in e-commerce, and creating curated marketplaces specific to each client's function and needs.
We have extensive offerings spanning across performance marketing, data, and technology, with a global presence and a team of over 6,000 employees operating in more than 60 countries. If you are passionate about digital marketing and performance marketing, and are looking for a challenging and rewarding role, we encourage you to apply.
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