Reservations & Revenue Development Specialist
3 weken geleden
At Mövenpick Hotel Amsterdam City Centre, we strive to provide exceptional guest experiences. As a Reservations & Revenue Development Specialist, you will play a crucial role in ensuring our guests feel welcome and valued. Your primary responsibility will be to develop and implement effective reservation strategies to optimize revenue and occupancy.
Key ResponsibilitiesSome of your key responsibilities will include:
- Managing and maintaining accurate and up-to-date information on room reservations and inventory
- Advising guests on room rates, promotions, and special offers to maximize revenue
- Collaborating with the revenue management team to develop and implement pricing strategies and revenue management techniques
- Providing exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner
- Working closely with the front desk team to ensure seamless check-in and check-out processes
To be successful in this role, you will require:
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues
- Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
- A positive attitude and a passion for delivering exceptional customer service
- Proficiency in English, with knowledge of Dutch an asset
In return for your hard work and dedication, we offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we would love to hear from you.
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