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Clinical Operations Manager

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Leiden, Zuid-Holland, Nederland ProPharma Group Voltijd
Unlock Your Potential in Clinical Operations

ProPharma Group is a leading Research Consulting Organization (RCO) that empowers biotech, med device, and pharmaceutical organizations to advance scientific breakthroughs and introduce new therapies. As a key player in the industry, we're expanding our FSP (Functional Service Provider) offering and seeking a seasoned Clinical Operations Manager to join our team.

About the Role

This is a critical position that requires a strong background in clinical research, preferably with experience in an FSP model. As a Clinical Operations Manager, you'll be embedded in our client's team, managing a team of 8 TMF (Trial Master File) specialists. Your primary objective will be to ensure the continued success of the client relationship, driving key project metrics and maintaining exceptional performance.

Key Responsibilities
  • Lead a team of 8 TMF specialists to deliver high-quality results
  • Develop and implement strategies to drive client satisfaction and project success
  • Collaborate with cross-functional teams to ensure seamless project execution
  • Manage client relationships and communicate effectively to ensure mutual understanding
  • Stay up-to-date with industry trends and best practices to drive continuous improvement
Requirements
  • Strong background in clinical research, preferably with FSP experience
  • Proven track record of people management and client relationship management
  • Excellent communication, leadership, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer

At ProPharma Group, we celebrate our differences and strive to create a workplace where each person can be their authentic self. We're committed to diversity, equity, and inclusion, and we offer a safe space for employees to unleash their innovative, collaborative, and entrepreneurial spirits. Join our team and be part of a dynamic organization that's shaping the future of healthcare.