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Digital Services Specialist
1 maand geleden
Scala is a leading provider of digital signage solutions, operating across various industries, including retail and entertainment. Our mission is to revolutionize the way businesses connect with their customers using cutting-edge technology and innovative strategies.
Job DescriptionWe are seeking a highly motivated and detail-oriented Digital Services Specialist to join our international team. As a Digital Services Specialist, you will play a vital role in enabling marketers and retailers to communicate effectively through digital displays.
Your key responsibilities will include:
- Monitoring and addressing technical issues proactively to ensure seamless customer support.
- Providing regular updates on progress and escalating matters to advanced support teams when necessary.
- Collaborating with cross-functional teams to deliver exceptional customer experiences.
Requirements
To be successful in this role, you will need:
- Excellent multitasking abilities and a quick yet thorough approach.
- Proficiency in English and German, both written and spoken.
- A strong passion for technology and delivering exceptional customer support.
What We Offer
As a Digital Services Specialist at Scala, you can expect:
- An international work environment within a growing company.
- Direct employment with the client, bypassing any employment agency contracts.
- Flexibility in working hours as Scala aims to operate 24/7 in the future.
- A monthly salary of €2500 gross (excl. compensation for later shifts), 29 vacation days, and immediate pension plan benefits.
- Opportunities for professional development and career growth.
- A commitment to maintaining a healthy work-life balance and ensuring your well-being, with exciting team activities.
We are committed to providing a dynamic and supportive work environment that fosters growth and development. If you are passionate about technology and delivering exceptional customer support, we encourage you to apply for this exciting opportunity.