Senior Delivery Project Manager

2 weken geleden

Rotterdam, Zuid-Holland, Nederland Axway Voltijd

Overview

Axway is seeking a Senior Project Manager to lead the delivery of OnPrem and Cloud services, ensuring high customer satisfaction and trust. The ideal candidate will have a strong technical background in MFT products and managed file transfer tools, with a proven track record of engaging with customers and implementing solutions.

Responsibilities

Manage the delivery of OnPrem and Cloud services to achieve high customer satisfaction and trust

Ensure that Axway's MFT technology is successfully deployed in line with the defined architecture

Overall customer management and facilitation

Effectively communicate technical issues in a non-technical manner to customers, stakeholders, and other business leaders

Presents operational and service level reports and explains service level support available to internal or external customers

Manages and properly sets customer expectations

Interact with customers to ensure the Service Management and Delivery goals and objectives are clear, and ensure that these delivery expectations are met

Collaborates with team members to ensure consistency of delivery, adherence to standard practices, and continuous improvement

Coordinate and dispatch project activity within the team, with customer stakeholders, and with Axway partners

Accountable for the end-to-end delivery performance in terms of effectiveness, efficiency, and customer satisfaction of his customer engagements

Oversee implementation of new Cloud, OnPrem customers and ongoing service of existing customers

Oversee customer change requests and escalations

Develop and share with customer service metrics

Support the billing of the customer

Support the forecast process

Elaborate the budget of his customer portfolio and make sure of the profitability of the projects and contracts

Key Competencies

Very Strong planning and coordination skills

Proven track record in project management

Good technical aptitude and a creative drive to solve project- and technical issues

Professional presentation skills; cooperative attitude; and a team player

Ability and willingness to travel from time to time, inner German and abroad

Skilled in communication with customer's key decision makers

Experienced in matching customer requirements to a given solution and implementing them on the solution

Experience in Cloud or Managed or Hosting service delivery

In-depth understanding of customer requirements around IT operations

In-depth knowledge of Axway solutions and products (to be trained at Axway)

Knowledge of Axway organization (to be trained at Axway)

Ability to prioritize tasks effectively with a high level of attention to detail

Problem solving skills: problem definition, problem solving, measurement

Good documentation and reporting skills

Comprehensive understanding of ITIL practices

Strong interpersonal skills to facilitate meetings and communicate complex concepts

Strong communication, negotiation, and relationship building skills

Service Management Tool, e.g. Service Now

Basic financial (e.g. Profit and Loss Account)

Qualifications

Qualifications:

Minimum 5 years of Project Management experience in the IT industry

3 years of Experience in working with MFT, Networking, Security, Middleware or B2B solutions

Excellent communications skills, fluent English C1 and German C1

Exposure to relevant technology covering one or more of the following: File Transfer solutions; Web services/SOA; service repository and registry management product

Technical knowledge:

Understanding of operating systems Unix/Linux/Windows, z/OS is a plus

Networking, Databases (Oracle, MySQL or MS SQL)

Protocols: SFTP, FTP/S, HTTP/S, PeSIT, LDAP and other MFT protocols

Experience with Axway MFT products CFT, Central Governance, or Secure Transport is a significant plus

Location: all locations

Starting date: from now on

Options

  • Senior Delivery Project Manager

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland Axway Voltijd

    Job Title: Senior Delivery Project ManagerWe are seeking a highly skilled Senior Delivery Project Manager to join our team at Axway. As a Senior Delivery Project Manager, you will be responsible for managing the delivery of OnPrem and Cloud services to achieve high customer satisfaction and trust.Key Responsibilities:Manage the delivery of OnPrem and Cloud...

  • Senior Delivery Project Manager

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Axway Voltijd

    OverviewAxway is an enterprise integration company that's been around for over 20 years to digitally transform businesses of all sizes with more than 11,000 customers in 100 countries. We're looking for a Senior Project Manager to join our team to enable brilliant digital customer experiences to unlock new business innovation and...

  • Senior Delivery Project Manager

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Axway Voltijd

    OverviewAxway is an enterprise integration company that's been around for over 20 years to digitally transform businesses of all sizes with more than 11,000 customers in 100 countries. We're looking for a Senior Project Manager to join our team to enable brilliant digital customer experiences and unlock new business innovation and...

  • Senior Delivery Project Manager

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Axway Voltijd

    OverviewAxway is an enterprise integration company that's been around for over 20 years to digitally transform businesses of all sizes with more than 11,000 customers in 100 countries. We're looking for a Senior Project Manager to join our team to enable brilliant digital customer experiences and unlock new business innovation and...

  • Senior IT Project Manager

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland Maandag Voltijd

    Job Title: Senior IT Project ManagerWe are seeking an experienced Senior IT Project Manager to join our team at Maandag. As a Senior IT Project Manager, you will be responsible for leading IT projects that drive business transformation and improve service delivery.About the RoleAs a Senior IT Project Manager, you will:Lead IT projects that align with...

  • Senior Delivery Project Manager

    1 week geleden

    Rotterdam, Zuid-Holland, Nederland Axway Voltijd

    Job OverviewWe are seeking a skilled Senior Delivery Project Manager to join our team at Axway. As a key member of our organization, you will be responsible for managing the delivery of OnPrem and Cloud services to achieve high customer satisfaction and trust.Key Responsibilities:Manage the delivery of OnPrem and Cloud services to achieve high customer...

  • Senior Delivery Project Manager

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Axway Voltijd

    OverviewAxway is an enterprise integration company that's been around for over 20 years to digitally transform businesses of all sizes with more than 11,000 customers in 100 countries. We're looking for a Senior Project Manager to join our team to enable organizations' digital transformation.Responsibilities• Manage the delivery of OnPrem and Cloud...

  • Senior Delivery Project Manager

    5 dagen geleden

    Rotterdam, Zuid-Holland, Nederland Axway Voltijd

    OverviewAxway is an enterprise integration company that has been around for over 20 years, digitally transforming businesses of all sizes with more than 11,000 customers in 100 countries. We are looking for a Senior Project Manager who is specialized in MFT to join our team.Responsibilities• Manage the delivery of OnPrem and Cloud services to achieve high...

  • Senior Project Manager

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Youwe Voltijd

    About YouweWe are a digital agency that helps ambitious businesses accelerate growth through technology, data, and creativity. Our team of experts is passionate about delivering exceptional customer experiences at scale.The RoleWe are seeking a Senior Project Manager to join our team in Rotterdam. As a Senior Project Manager, you will be responsible for...

  • Senior Project Manager

    3 weken geleden

    Rotterdam, Zuid-Holland, Nederland Youwe Voltijd

    About YouweWe are a digital agency that helps ambitious businesses accelerate growth through technology, data, and creativity. Our team of experts is passionate about delivering exceptional customer experiences at scale.The RoleWe are seeking a Senior Project Manager to join our team in Rotterdam. As a Senior Project Manager, you will be responsible for...

  • Senior Project Manager ICT

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Albeda mbo alumni Voltijd

    Job Title: Senior Project Manager ICTAlbeda MBO Alumni is seeking a highly skilled and experienced Senior Project Manager ICT to join our team. As a Senior Project Manager ICT, you will be responsible for leading and managing ICT projects from initiation to delivery, ensuring they are completed on time, within budget, and to the required quality...

  • Senior Project Manager

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Youwe Voltijd

    About YouweWe are a digital agency that helps ambitious businesses accelerate growth through technology, data, and creativity. Our team of experts is passionate about delivering exceptional customer experiences at scale.The RoleWe are seeking a Senior Project Manager to join our team in Rotterdam. As a Senior Project Manager, you will be responsible for...

  • Senior Project Manager

    3 weken geleden

    Rotterdam, Zuid-Holland, Nederland Youwe Voltijd

    About YouweWe are a digital agency that helps ambitious businesses accelerate growth through technology, data, and creativity. Our team of experts is passionate about delivering exceptional customer experiences at scale.The RoleWe are seeking a Senior Project Manager to join our team in Rotterdam. As a Senior Project Manager, you will be responsible for...

  • Senior Project Manager

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Youwe Voltijd

    About YouweWe are a digital agency that helps ambitious businesses accelerate growth through technology, data, and creativity. Our team of experts is passionate about delivering exceptional customer experiences at scale.The RoleWe are seeking a Senior Project Manager to join our team in Rotterdam. As a Senior Project Manager, you will be responsible for...

  • Senior Project Manager

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland Movares Voltijd

    Job DescriptionWe are seeking a highly skilled and experienced Senior Project Manager to join our team at Movares. As a Senior Project Manager, you will be responsible for leading and managing complex projects from initiation to delivery, ensuring that they are completed on time, within budget, and to the required quality standards.Key Responsibilities:Lead...

  • Senior Project Manager

    4 weken geleden

    Rotterdam, Zuid-Holland, Nederland Youwe Voltijd

    About YouweWe are a digital agency that helps ambitious businesses accelerate growth through technology, data, and creativity. Our team of experts is passionate about delivering exceptional customer experiences at scale.The RoleWe are seeking a Senior Project Manager to join our team in Rotterdam. As a Senior Project Manager, you will be responsible for...

  • Senior Project Manager

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland Merkle Northern Europe Voltijd

    Job DescriptionWe are seeking a highly skilled Senior Project Manager to join our team at Merkle Northern Europe. As a Senior Project Manager, you will be responsible for managing complex projects from acquisition to successful implementation, ensuring timely delivery, and meeting customer expectations.Key Responsibilities:Project Leadership: Lead project...

  • Senior Project Manager

    2 weken geleden

    Rotterdam, Zuid-Holland, Nederland Eiffel Voltijd

    Senior Project ManagerWe zijn op zoek naar een ervaren Senior Project Manager die zich kan vinden in onze visie en missie. Als Senior Project Manager ben je verantwoordelijk voor het leiden van projecten van start tot finish, van het opstellen van het projectplan tot het afronden van het project. Je bent verantwoordelijk voor het coördineren van de...

  • Senior Project Manager

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland Aon Voltijd

    Wij zoeken een Senior Project ManagerWe zijn op zoek naar een ervaren Senior Project Manager die zich kan vinden in onze visie en missie. Als Senior Project Manager ben je verantwoordelijk voor het succesvolle ontwikkelen, implementeren en uitvoeren van verschillende kleine tot middelgrote interne projecten binnen Aon Nederland.Wat ga je doen?Als Senior...

  • Senior Project Manager

    1 maand geleden

    Rotterdam, Zuid-Holland, Nederland dentsu Voltijd

    About MerkleMerkle, a dentsu company, is a leading experience consultancy that powers the experience economy. With over 35 years of experience, the company has established itself as a trusted partner for businesses seeking to drive growth, engagement, and loyalty through holistic, end-to-end experiences.Job DescriptionWe are seeking a highly skilled Senior...