Stylist - Part Time 20 hours - Amsterdam

2 weken geleden

Amsterdam, Noord-Holland, Nederland AllSaints Voltijd
About the Role

We are seeking a highly motivated and fashion-forward individual to join our team as a Stylist in our Amsterdam store. As a Stylist, you will be the face of our brand, providing exceptional customer service and styling our customers in our latest collections.

Key Responsibilities
  • Style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
  • Maintain the store's aesthetic, ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
  • Handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
  • Empower customers to make service decisions to resolve their issue while retaining their loyalty and trust
  • Work as one team with the same goal, supporting and observing peers, seeking feedback to support growth and development
Requirements
  • Friendly and attentive, constantly interacting with customers in store and online from all over the world to provide an exceptional customer experience
  • Awareness and knowledge of our brand, our style, and our brand values, supporting and influencing peers and customers alike
  • Can-do attitude and lots of enthusiasm, interacting with customers and colleagues on our busy shop floors
  • Good problem-solving techniques and ability to do so with pace, empathy, and sometimes under pressure
  • Tech-savvy, processing transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
  • Active awareness of brand campaigns, lookbooks, and new product launches, a passionate advocate of all things AllSaints
  • Excellent attention to detail
  • A confident communicator
About the Location

Our standalone store in Amsterdam has been open since and usually trades from 12:00pm - 18:00pm (subject to seasonal change). Our team is a diverse and fun bunch, most of the team members are also multilingual, so we teach each other different languages. Approximately a 20-minute journey from Amsterdam Centraal station.

What We Stand For
  • The Customer is the Boss
  • One Team
  • We Do What We Say We Will
  • We Are Responsible
Benefits
  • A generous wardrobe allowance so you can wear our beautiful clothing during work
  • The opportunity to earn more through our team's commission
  • We are a Disability Confident Certified Employer
  • Employee discounts for you to spend with friends and/or family
  • 25 vacation days
  • Birthdays and Volunteer Days off
  • Access to a gym membership with a discount
  • Comprehensive family leave (fertility, menopause)
  • Wellness days for you to use to focus on your physical or mental well-being
  • Dedicated mental health support from our professionals
  • Meal allowance, travel allowance, and much more

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