Technical Support Expert
2 maanden geleden
BeBee Professionals is seeking a skilled Technical Support Expert to join our team.
The Technical Support Expert will be responsible for providing technical support to our customers, troubleshooting and resolving customer inquiries in a timely and professional manner.
Key Responsibilities:- Provide technical support to customers via various communication channels
- Troubleshoot and resolve customer inquiries in a timely and professional manner
- Collaborate with internal teams to resolve complex customer issues
- Develop and maintain knowledge of our products and services
- Continuously improve customer satisfaction and loyalty
- Bachelor's degree in Computer Science or a related field
- At least two years of experience in a customer service or technical support role
- Excellent communication and problem-solving skills
- Knowledge of customer service principles and practices
- Proficiency in using computers and related software
If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to submit your application.
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