Technical Support Expert

2 maanden geleden


Groningen, Groningen, Nederland beBee Professionals Voltijd
Job Description

BeBee Professionals is seeking a skilled Technical Support Expert to join our team.

The Technical Support Expert will be responsible for providing technical support to our customers, troubleshooting and resolving customer inquiries in a timely and professional manner.

Key Responsibilities:
  • Provide technical support to customers via various communication channels
  • Troubleshoot and resolve customer inquiries in a timely and professional manner
  • Collaborate with internal teams to resolve complex customer issues
  • Develop and maintain knowledge of our products and services
  • Continuously improve customer satisfaction and loyalty
Requirements:
  • Bachelor's degree in Computer Science or a related field
  • At least two years of experience in a customer service or technical support role
  • Excellent communication and problem-solving skills
  • Knowledge of customer service principles and practices
  • Proficiency in using computers and related software

If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to submit your application.



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