Quality Assurance Specialist

About the Role

We are seeking a highly skilled Quality Assurance Specialist to join our team at Arvato Netherlands B.V. As a Quality Assurance Specialist, you will play a crucial role in ensuring the operational quality levels and certifications of our company are maintained and achieved.

Key Responsibilities

- Support Arvato in achieving and maintaining operational quality levels and certifications (e.g. ISO, TAPA-A, Business Continuity Management, IATA);
- Manage and maintain quality management systems such as Share Point, Peoplenet (SAP), and ISO9001;
- Develop and monitor KPIs and work instructions, and provide support to operations in adhering to these standards;
- Conduct root cause analyses for quality failures and prepare risk analyses to document potential risks;
- Inform and advise the Operations Manager through reports and improvement actions based on analyses;
- Prepare, guide, and support internal and external audits in collaboration with the Operations Manager.

Requirements

- Bachelor's degree in a relevant field or equivalent;
- Work experience in the field of quality management (basic knowledge ISO 9001) or application management;
- Excellent communication skills to mobilize everyone within Arvato to a higher level of quality;
- Project-based work and thinking in processes is your second nature;
- You perform best in a dynamic high-demanding environment;
- Knowledge of MS Office. Experience with SAP and Share Point is a plus;
- Good communication skills in English and Dutch language.

About Us

Arvato offers you one of the most dynamic work environments imaginable. We are growing, we are innovating, we are solving the challenges of our customers around the world every day. Our shared vision as a global team is to become the international supply chain company with the strongest customer orientation and focus on people and technology. As a strategic growth partner to our customers in Fashion, Beauty & Lifestyle, Healthcare, Tech, and Publisher, we rely on cloud-based e-commerce and IT platforms and state-of-the-art automation technology to realize complex, global supply chain solutions.

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