Senior Quality Operations Specialist

3 dagen geleden


Veldhoven, Noord-Brabant, Nederland Yacht Voltijd

At ASML, we are pushing the boundaries of what is possible with technology. Our mission is to enable our customers to create innovative products that improve people's lives. To achieve this, we need a highly skilled and motivated team of professionals who share our passion for quality and customer satisfaction.

The CS EUV Quality Expertise Manager will play a crucial role in driving quality improvements across our operations. This individual will be responsible for defining, preparing, and managing service operations for the future, working closely with stakeholders from various departments and suppliers. The ideal candidate will have a strong background in quality and customer support, with a clear affinity for improving quality and service operations.

The responsibilities of this role include:

  • Defining and implementing quality strategies to drive system availability and service cost reductions
  • Participating in intake related to Customer Quality Notifications, Dead on Arrival / Infancy, New Machine Quality, and quality excursions
  • Supporting/facilitating Root Cause Analysis (RCA) and follow-up for technical issues
  • Cycle Time improvements through validation, intake, parts return shipment, and root cause analysis
  • Preparing presentations for local teams and key customers

The successful candidate will possess excellent communication skills, being able to influence without hierarchical power, and creative in managing a diverse range of stakeholders. Advanced English skills are required.



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