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Sales Support Specialist
2 maanden geleden
About the Role:
Supermicro is seeking a highly skilled Sr. Sales Support Specialist to join our team in the Netherlands. As a key member of our sales team, you will be responsible for managing customer orders, providing technical and administrative product information, and performing daily clerical and office maintenance tasks.
Key Responsibilities:
- Manage sales account maintenance, including data entry, quotations, and process documents
- Provide technical and administrative product information to clients
- Monitor inventory and follow up on ETA with purchasers
- Act as a liaison between sales, purchasing, production, procurement, and logistics departments
- Provide assistance for intra-company project coordination between sales and non-sales departments
- Enter, monitor, and communicate directly with clients regarding status of their orders, facilitating credit issues and negotiating returns
- Develop superior customer service relationships with prospects
- Produce daily reports for clients
- Be back-up for the supervisor and team members
Requirements:
- BA/BS degree preferred
- 3-5 years of relevant industry experience preferred
- Experience in data entry, scheduling production, and tracking orders
- Strong and effective professional communication skills written, speaking, and presentation
- Experience in customer service and dealing with clients directly, problem-solving skills is a must
- Work well in a high-pressure environment with tight deadlines
About Supermicro:
Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/Big Data, Hyperscale, HPC, and IoT/Embedded customers worldwide. We are amongst the fastest-growing company among the Silicon Valley Top 50 technology firms.
