Technical Support Specialist
4 weken geleden
We are seeking a highly skilled Technical Support Agent to provide exceptional technical support to our customers. The ideal candidate will have a degree in Computer Science or a related field and at least two years of experience in a technical support role. They will be responsible for troubleshooting technical issues, providing solutions, and working independently and as part of a team.
Key Responsibilities:
- Provide technical support to customers via phone, email, or chat
- Troubleshoot technical issues and provide solutions
- Work independently and as part of a team to achieve goals
- Develop and maintain knowledge of computer hardware and software
Requirements:
- degree in Computer Science or a related field
- at least two years of experience in a technical support role
- excellent communication and customer service skills
- knowledge of computer hardware and software
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