Quality Assurance Specialist
1 maand geleden
At IRCA Group, we are dedicated to providing high-quality products and services to our customers. We are seeking a skilled Quality Control Specialist to join our team in Tilburg. As a Quality Control Specialist, you will be the point of contact for the quality department, responsible for investigating complaints and providing feedback to customers. You will also be responsible for handling customer requests, such as questionnaires and quality-related inquiries.
Key Responsibilities
- Complaint Handling
- Conduct root-cause analysis to identify the source of complaints and implement corrective actions.
- Communicate findings and recommendations to customers and internal stakeholders.
- Update quality records and dashboards to track performance and identify areas for improvement.
Requirements
- Education and Experience
- Bachelor's degree in Food Technology or a related field.
- 3+ years of experience in quality assurance or customer service.
- Knowledge of relevant legislation and regulations, including food safety and quality standards.
- Experience with ERP systems and quality modules.
What We Offer
- Dynamic Work Environment
- Opportunities for professional growth and development.
- Collaborative team environment.
Apply Now
Please submit your CV in English, as our recruitment team is international.
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