Customer Service Associate for Luxury Beauty Products

4 dagen geleden


Amsterdam, Noord-Holland, Nederland Deciem Voltijd

We are seeking a highly motivated Customer Service Associate to join our team in Amsterdam. This is a part-time position, approximately 22.5 hours per week, with a flexible schedule.

Job Description

In this role, you will be responsible for delivering exceptional customer service and promoting our luxury beauty products. Your primary duties will include:

  • Greeting customers and providing them with a personalized shopping experience
  • Determining customers' needs and suggesting relevant products based on their preferences and skin types
  • Ensuring high standards of quality, customer service, and health and safety are maintained at all times
  • Assisting customers with product refunds and addressing any issues they may have
  • Becoming knowledgeable about our brands, products, and services to effectively communicate with customers and promote our offerings
Required Skills and Qualifications

To be successful in this role, you will need:

  • Experience in the retail or luxury industry, preferably in the fragrance, beauty, fashion, or luxury goods sectors
  • A strong ability to multitask while providing exceptional customer service
  • Excellent communication and interpersonal skills
  • A passion for building meaningful relationships with customers and colleagues alike
Benefits

We offer a competitive salary, estimated to be around €20,000 - €25,000 per year, depending on experience. You will also receive unlimited access to an Employee Assistance Program, which includes mental health care, mindfulness programs, and more. Additionally, you will have access to LinkedIn Learning membership to help you continue growing and learning in your career. As a valued member of our team, you will enjoy first dibs on new products, a generous discount on DECIEM products for you, your family, and friends, and much more.


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