Process Optimization Specialist

1 maand geleden

Amsterdam, Noord-Holland, Nederland ING Voltijd
About the Role

ING is seeking a highly skilled Process Expert to join our Payments and Settlement Services (PSS) team. As a Process Expert, you will play a critical role in optimizing IT services and facilitating organizational change initiatives.

Key Responsibilities
  • Review services and activities to improve quality, decrease IT costs, and increase compliance and efficiency.
  • Optimize all process management activities across squads to enable effective decision-making and seamless cooperation.
  • Provide engineers/squads with accurate information to support resource optimization, efficiency, and technical decision-making.
  • Realize and monitor one or multiple Service Level Agreements, reporting attainment and potential exposures related to service level performance.
  • Initiate service improvement processes to address any issues with service quality.
  • Manage delivery adherence to ING policy by identifying cost-efficient service provision methods.
  • Design and execute change management implementation practices to facilitate the smooth implementation of workplace changes.
  • Organize change management governance and act as chair of PSS change advisory board (CAB) meetings. Participate in CDCB (Cross domain change board)
  • Collaborate with key stakeholders to ensure changes align with corporate strategic objectives.
  • Work with project managers to ensure smooth operations, continuously monitor progress, and make necessary adjustments.
  • Analyse employee experiences and offer solutions for smooth transitions.
Requirements
  • Master's degree in computer science or equivalent with a minimum of 4 years of work experience in an IT environment.
  • Proficiency in ITIL-related practices.
  • Talent for problem-solving and implementation.
  • Enthusiasm for collaboration and helping others succeed.
  • Ability to thrive in a fast-changing and complex environment.
  • Strong communication skills (English) and stakeholder management abilities.
  • Ability to handle user resistance and prioritize tasks effectively.
  • Capacity to challenge and improve processes to enhance operational excellence.
  • Ability to clearly articulate messages to diverse audiences.
  • Must be a team player with a natural ability to establish and maintain strong relationships.
  • Able to work effectively at all levels of an organization and capacity to influence others to move toward with common goals.
  • Flexibility and adaptability; able to work in ambiguous situations.
  • Resilient and tenacious with a propensity to persevere.
  • Strong Organizing experience with a natural inclination for planning strategy and tactics.
  • Problem-solving and root-cause identification skills.
What We Offer
  • A salary tailored to your qualities and experience
  • 24-27 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • 8% Holiday payment
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues

  • Business Process Optimization Specialist

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Independent Recruiters Voltijd

    Bent u op zoek naar een uitdagende rol waarin u uw kennis en ervaring kunt inzetten om processen te optimaliseren?Als Business Process Optimization Specialist bij Independent Recruiters werkt u samen met onze klanten om hun processen te verbeteren en efficiënter te maken. U gebruikt uw kennis van Lean, Six Sigma, Scrum en projectmatig werken om processen te...

  • Lending Process Optimization Expert

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    Senior Lending Domain Transformation SpecialistAre you driven by the challenge of leading transformation, optimization, and innovation in the lending domain? ABN Amro is seeking a Senior Lending Domain Transformation Specialist to optimize and innovate lending processes and tools.Credit Process Management is a new team within the 1st line of defense in...

  • Business Process Optimization Specialist

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Independent Recruiters Voltijd

    In deze rol als Business Process Optimization Specialist werk je bij de klanten in-house, je krijgt een diversiteit aan opdrachten binnen verschillende bedrijven. Dit bedrijf bestaande uit zo'n 35 medewerkers is op zoek naar aanvulling binnen het team. Er is veel ervaring binnen het team, waar iedereen van elkaar leert en helpt. Je werkt zowel vanuit huis,...

  • Lending Process Optimization Expert

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled and experienced professional to join our Credit Process Management team as a Lending Process Optimization Expert. In this role, you will be responsible for driving initiatives focused on change, innovation, and optimization within the lending domain across our organization.Key ResponsibilitiesProactively optimize...

  • Lending Process Optimization Expert

    1 week geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled and experienced Senior Expert to lead transformation, optimization, and innovation in the lending domain.Key ResponsibilitiesProactively optimize credit and collateral tools and processes via simplification, AI, automation, and outsourcing.Assess existing tools and processes to identify inefficiencies and...

  • Lending Process Optimization Expert

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled and experienced professional to join our Credit Process Management team as a Lending Process Optimization Expert. In this role, you will be responsible for driving initiatives focused on change, innovation, and optimization within the lending domain across our organization.Your primary objective will be to...

  • Lending Process Optimization Expert

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled and experienced professional to join our Credit Process Management team as a Lending Process Optimization Expert. In this role, you will be responsible for driving initiatives focused on change, innovation, and optimization within the lending domain across our Financial Services organization.Your primary...

  • Lending Process Optimization Expert

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled professional to drive transformation, optimization, and innovation in the lending domain. As a key member of our Credit Process Management team, you will play a critical role in continuously improving credit and collateral processes and tools, including the implementation of regulatory changes outside IT.This...

  • Lending Process Optimization Expert

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled and experienced Lending Process Optimization Expert to join our team at ABN AMRO. As a key member of our Credit Process Management team, you will play a critical role in driving optimisation and excellence in the lending domain.Key ResponsibilitiesDevelop and implement strategies for process and tool enhancements...

  • Lending Process Optimization Expert

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled Lending Process Optimization Expert to join our Credit Process Management team. As a key member of our team, you will be responsible for driving initiatives focused on change, innovation, and optimization within the lending domain across our organization.Your primary objective will be to enhance front-office...

  • Lending Process Optimization Expert

    4 weken geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled and experienced professional to join our Credit Process Management team as a Lending Process Optimization Expert. In this role, you will be responsible for driving initiatives focused on change, innovation, and optimization within the lending domain across our Financial Services organization.Your primary...

  • Process Optimization Analyst

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland beBee Professionals Voltijd

    We are looking for a Process Optimization Analyst to help us refine our business processes at BeBee Professionals in Amsterdam.The successful candidate will be responsible for analyzing and improving business processes, developing and implementing process improvement initiatives, and providing support to the organization in the areas of process improvement,...

  • Senior Lending Process Optimization Expert

    2 dagen geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About This RoleWe are looking for a highly skilled Senior Lending Process Optimization Expert to join our Credit Process Management team within the 1st line of defense in Financing Solutions (FS).As a Senior Lending Process Optimization Expert, you will be responsible for driving initiatives focused on change, innovation, and optimization within the lending...

  • Logistics Process Optimization Specialist

    1 week geleden

    Amsterdam, Noord-Holland, Nederland Nippon Express Europe GmbH Voltijd

    As a Logistics Process Optimization Specialist at Nippon Express Europe GmbH, you will play a pivotal role in ensuring the efficiency and effectiveness of our global logistics operations. Our company, Nippon Express Group, has used its logistics strengths to connect people, companies, and regions around the world since its inception. By not compromising on...

  • Lending Process Optimization Expert

    2 dagen geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    About the RoleWe are seeking a highly skilled and experienced professional to lead the optimization and transformation of our lending processes. As a key member of our Credit Process Management team, you will be responsible for driving innovation and improvement initiatives that enhance the client journey and contribute to a better working environment for...

  • Process Mining Optimization Specialist

    7 dagen geleden

    Amsterdam, Noord-Holland, Nederland ABN Amro Voltijd

    Job DescriptionWe are seeking a highly skilled Process Mining Expert to join our team at ABN AMRO. The ideal candidate will have a strong background in process mining, data analysis, and stakeholder management.ResponsibilitiesThe successful candidate will be responsible for driving operational excellence and process optimization within our business units....

  • Senior Optimization Specialist

    3 weken geleden

    Amsterdam, Noord-Holland, Nederland AMCS Group Voltijd

    Unlock the Power of Optimization with AMCS Group Are you ready to join a team of innovators who are shaping the future of environmental services? As a Senior Optimization Specialist at AMCS Group, you will be part of a dynamic team that is passionate about delivering high-quality planning solutions to our customers. Our Story AMCS Group is a global...

  • Product Optimization Specialist

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Travix Voltijd

    About the RoleWe are seeking a highly skilled Product Optimization Specialist to join our team at Travix. As a Product Optimization Specialist, you will play a crucial role in driving business growth through data-driven insights and recommendations.Key ResponsibilitiesDevelop and maintain a deep understanding of our customers' behavior and preferencesAnalyze...

  • Product Optimization Specialist

    2 weken geleden

    Amsterdam, Noord-Holland, Nederland Travix Voltijd

    About the RoleWe are seeking a highly skilled Product Optimization Specialist to join our team at Travix. As a Product Optimization Specialist, you will play a pivotal role in driving growth and improving the overall e-commerce experience.Key ResponsibilitiesDevelop and lead key analytical projects to understand user behavior and optimize product...

  • Process Optimization Specialist

    2 maanden geleden

    Amsterdam, Noord-Holland, Nederland ING Voltijd

    About the RoleING is seeking a highly skilled Process Expert to join our Payments and Settlement Services (PSS) team. As a key member of our CIO office, you will play a critical role in optimizing IT services and facilitating organizational change initiatives.Key ResponsibilitiesReview services and activities to improve quality, decrease IT costs, and...