Brand Ambassador

1 maand geleden

Rotterdam, Zuid-Holland, Nederland Tapestry Voltijd
Job Title: Brand Ambassador

We are seeking a highly motivated and customer-focused Brand Ambassador to join our team at Tapestry. As a Brand Ambassador, you will be the face of our brand, responsible for delivering exceptional customer experiences and driving sales and service within a Department Store network.

Key Responsibilities:
  • Track and analyze store targets to ensure they are met and exceeded, and provide feedback to the Senior Regional Brand Ambassador.
  • Deliver brand training and provide the host store with the necessary information to drive sales.
  • Monitor in-store activity and identify new opportunities for sales and customer engagement.
  • Build and cultivate strong relationships with Department Store Management teams to drive brand awareness and customer retention.
Customer Service:
  • Ensure a seamless customer experience is delivered and stay up to date on brand training and resources.
  • Drive ideas for clientelling/event hosting and support with co-hosting in-store events.
  • Build strong relationships with local Retail brands to understand customer demographic, profiling, and future brand opportunities.
Visual Merchandising:
  • Implement VM directives within the host store, ensuring new season product is showcased alongside delivery drops.
  • Implement VM guidelines during markdown periods and ensure host store visuals are consistent with the region.
  • Build a strong relationship with the Regional VM Manager and regularly share images to seek feedback or further develop VM skills.
Operations:
  • Manage daily product deliveries and replenishment, ensuring back of house areas are clean, tidy, and well maintained.
  • Complete trade reports in a timely manner and ensure product call outs are shared with the Senior Regional Brand Ambassador and Sales Team effectively and efficiently.
  • Coordinate with the Senior Regional Brand Ambassador to schedule and ensure maintenance of adequate floor coverage.
Requirements:
  • Minimum of 2 years retail experience.
  • Great understanding of working within a department store.
  • Excellent communication, leadership, organisational and analytical skills.
  • Strong knowledge of industry trends.
  • Self-motivated and the ability to strategize to help develop their business.
  • A strong and passionate team player with the ability to collaborate well with others.
What We Offer:
  • 1 Paid Volunteering Day per year and opportunities to volunteer with global projects.
  • Learning & Development opportunities.
  • Internal mobility & career progression.
  • Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council.

Tapestry, Inc. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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