Customer Support Specialist
4 weken geleden
Bij LetsGrow.com zoeken we een Customer Support Specialist die onze klanten helpt bij vragen en storingen. Je bent het eerste aanspreekpunt voor onze klanten en speelt een cruciale rol in onze succesvolle klantenservice.
Dagelijks werkzaamheden- Vragen en storingen van klanten aannemen en oplossen binnen de helpdesk
- Configureren en inrichten van klantomgeving op LetsGrow.com
- Communiceren met klanten over de voortgang en aanpak van vragen en projecten
- Aandragen van verbeteringen en ideeën voor nieuwe functionaliteit op het LetsGrow.com platform
We zoeken een medewerker die klant- en servicegericht is, communicatief, probleemoplossend en stressbestendig. Je hebt minimaal een mbo-3 diploma in de richting van een IT-technische opleiding en kunt Engels spreken en schrijven.
Wat wij biedenWe bieden een uitdagende baan met veel ontwikkel- en doorgroeimogelijkheden, een salaris tussen €2300,- en €3399,- o.b.v. 40 uur, 25 vakantiedagen en een goede pensioenverzekering.
Je komt terecht in een gezellig en dynamisch team met 8 collega's met elk hun eigen verantwoordelijkheden. Samen gaan we voor de meest optimale service voor onze klanten. Bij LetsGrow.com worden veel uitjes georganiseerd zodat iedereen zich thuis voelt. Ook vinden wij het belangrijk dat jij jezelf kan blijven ontwikkelen in jouw vakgebied door cursussen en opleidingen te volgen.
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