Webcast Engineer

At Euronext Corporate Services, we offer innovative solutions and tailor-made advisory services to support listed companies' journey on the capital markets. As part of our strategic plan, we have developed a comprehensive service offering to listed companies, including webcasts and webinars. We provide flexible and customized market data components for Investor Relations websites of listed companies.

Our team is composed of professionals who combine a strong local footprint across Europe with a deep understanding of global capital markets. We help organisations, both listed and non-listed, private and public, make the most effective use of capital markets and run more efficiently.

As a Webcast Technician, you will deliver events from a technical perspective in one of our studios or on site at one of our customers. You will play an essential role in Company Webcast as the person with a direct impact on the success of customers' webinars and webcasts.

Your Key Accountabilities

• Coordinate webcast production, including managing various aspects of the event such as scheduling, technical setup, and content integration.
• Troubleshoot streaming audio and video problems, diagnose, and resolve issues promptly.
• Coordinate local suppliers and technical teams involved in the solution.
• Responsible for the successful deployment of solutions for a broad range of organisations.
• Install and configure encoders at our customers.
• Identify needs and market developments.
• Responsible for good internal and external communication.

We are looking for a problem solver by nature with a flexible mindset to support customer needs. You strive to achieve the best result together with your colleagues. You are client-oriented, technical savvy, and a true team player.

• 3 years of working experience with streaming video/online video, audio-visual industry, TV broadcast or video conferencing.
• Strong working knowledge and experience with equipment such as Newtek Tricaster Elite versions 1 & 2 in Chroma key studio settings.
• Knowledge of encoders and installation/configuration.
• Work experience in the area of project and resource planning.
• Being organized is second nature to you. You not only know what needs to be done, you know exactly when and how.
• Good command of English and the language of the country where you are based.
• Strive to achieve the best result together with the customer, strong customer support skills.
• Be customer-oriented and work as a strong team with your colleagues.
• Excellent communicative and organizational skills.
• Flexible, proactive, result and service-focused.
• Willing to work alternating shifts (morning, afternoon, evening).
• Broad knowledge of Information Communication Technologies.
• Basic understanding of IP networks and establishing network connections on site experience with setting up 4 and 5G connections.
• Troubleshooting Windows 10 on the fly.
• Experience with RTMP streaming and setting up site to site connections using NDI protocol and stream with OBS Studio.
• Knowledge of audio and mixing audio on a console (microphones and routing).
• Managing Virtual conference rooms using products such as Kinly and MS Teams.