Duty Manager Position

3 weken geleden


Badhoevedorp, Noord-Holland, Nederland Accor Voltijd

About the Role

We are seeking a highly skilled Duty Manager to lead our hotel operations. As the first point of contact for guests, you will handle requests, complaints, and feedback with professionalism and poise.

Key Responsibilities

  • Lead and motivate the hotel team to deliver exceptional guest experiences.
  • Work closely with all departments to exceed guest expectations.
  • Handle guest requests, complaints, and feedback in a timely and efficient manner.
  • Participate in the emergency response team and report incidents involving guests and staff.

Requirements

  • Completed a Hospitality or Hotel Management degree.
  • 1 year of work experience in a similar position.
  • Proficient in Dutch, English, and possibly a second foreign language.
  • Strong communication and problem-solving skills.
  • Ability to work shifts, including evenings and weekends.

What We Offer

  • Starting salary €2699,- (scale 6 hospitality collective labor agreement).
  • Opportunities for professional growth and development.
  • Discounts on hotel stays worldwide.
  • Lunch or dinner provided.
  • Travel expense reimbursement starting from 5 km.
  • Free parking for those who drive.

About Us

We are ibis Schiphol Amsterdam Airport, a three-star hotel with a team of 80 fantastic colleagues who are passionate about hospitality. We are part of the Accor family and offer a dynamic and supportive work environment.


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