Duty Manager Position
3 weken geleden
About the Role
We are seeking a highly skilled Duty Manager to lead our hotel operations. As the first point of contact for guests, you will handle requests, complaints, and feedback with professionalism and poise.
Key Responsibilities
- Lead and motivate the hotel team to deliver exceptional guest experiences.
- Work closely with all departments to exceed guest expectations.
- Handle guest requests, complaints, and feedback in a timely and efficient manner.
- Participate in the emergency response team and report incidents involving guests and staff.
Requirements
- Completed a Hospitality or Hotel Management degree.
- 1 year of work experience in a similar position.
- Proficient in Dutch, English, and possibly a second foreign language.
- Strong communication and problem-solving skills.
- Ability to work shifts, including evenings and weekends.
What We Offer
- Starting salary €2699,- (scale 6 hospitality collective labor agreement).
- Opportunities for professional growth and development.
- Discounts on hotel stays worldwide.
- Lunch or dinner provided.
- Travel expense reimbursement starting from 5 km.
- Free parking for those who drive.
About Us
We are ibis Schiphol Amsterdam Airport, a three-star hotel with a team of 80 fantastic colleagues who are passionate about hospitality. We are part of the Accor family and offer a dynamic and supportive work environment.
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