Cruise Tourism Operations Specialist

1 week geleden


Amsterdam, Noord-Holland, Nederland TUI Group Voltijd
About the Role

We are seeking a skilled Operations and Port Delivery Agent to join our global TUI Intercruises Operations & Port Delivery Team in Amsterdam. As a key member of our team, you will be responsible for delivering smooth Port Operations of all services related to cruise tourism.

As a specialist in cruise and river ship handling services, you will assist cruise and river lines in the provision of their daily operations. This includes planning, managing, and executing large-scale operations, such as shore excursions, embarkation and disembarkation services, pre and post extension services, hotel services, and airport services.

You will maintain continuous communication with cruise and river line head offices, ships, Port Authorities, vendors, staff, and guides as well as any other internal and external stakeholders for efficient operation management. Additionally, you will efficiently manage and track operational information, accounting tasks, and settlements, including problem-solving invoices, for accurate reporting and invoicing.

We are looking for a results-driven individual who can think creatively to improve processes and products to make them more efficient and effective. You should be an early adopter of new software applications and have experience with implementation of software. You will be available for early starts and weekend work at the port, demonstrating flexibility and commitment to operational demands.

About Us

At TUI, we value diversity, equity, and inclusion, and we encourage everyone to come as they are. We believe that together, our potential is limitless. We are committed to supporting candidates with disabilities and impairments, so please do not hesitate to reach out to us if you require any support.

We offer a competitive salary package, training opportunities, and a chance to be part of a dynamic team that is passionate about delivering exceptional customer experiences.

If you are a motivated and organized individual with excellent communication skills, both verbal and written in English, and a full manual (shift stick) driver's license, we would love to hear from you



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