Amsterdam Sales Associate

5 dagen geleden


Amsterdam, Noord-Holland, Nederland Deciem Voltijd

We are seeking a dedicated and customer-focused Store Associate to join our team in Amsterdam Centrum. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences and promoting our brand's vision.

Job Description
  • Greet all customers with enthusiasm and professionalism, reflecting DECIEM's values through excellent service.
  • Determine customer needs and suggest relevant products by listening to their concerns and sharing product knowledge acquired during training.
  • Maintain high standards for quality, customer service, and health and safety.
  • Adhere to the DECIEM experience and deliver unparalleled customer service, educating customers about beauty and skin care, our brands, and products.
  • Manage customer feedback and queries efficiently.
  • Assist in maintaining counter standards of cleanliness and organization.
  • Ensure tidiness standards are always respected and maintained.
  • Conduct product refunds and address customer issues in a professional manner.
  • Develop meaningful relationships with department managers and clients, maintaining high-standard communication.
Required Skills and Qualifications
  • Experience in retail, particularly in the luxury industry, is highly desirable.
  • Comfortable engaging customers and applying products while providing consultations.
  • Able to multitask while delivering exceptional customer service.
  • Desire to promote brand awareness.
  • Effective time management and communication skills.
Benefits
  • Unlimited access to an Employee Assistance Program.
  • Access to LinkedIn Learning membership.
  • First dibs on new products.
  • A generous discount on DECIEM products.


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