Dutch Language Support Specialist

4 weken geleden


Zoetermeer, Zuid-Holland, Nederland Patrique Mercier Recruitment Voltijd

We are seeking a highly skilled Dutch Speaking Customer Service Representative to join our team at Patrique Mercier Recruitment. As a key member of our customer support team, you will be responsible for providing exceptional service to our Dutch-speaking clients, addressing their inquiries, resolving issues, and ensuring a seamless customer experience.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in Dutch and English.
  • Provide accurate information about our products and services.
  • Resolve customer complaints with professionalism and timeliness.
  • Document customer interactions accurately.
  • Collaborate with team members and other departments to enhance the overall customer experience.
  • Stay informed about our products and company policies to provide knowledgeable assistance.

Requirements:

  • Fluency in Dutch and English, both written and spoken.
  • Previous experience in customer service is preferred.
  • Excellent communication skills and an empathetic approach.
  • Strong problem-solving capabilities with a customer-focused mindset.
  • Able to handle multiple tasks and prioritize effectively.
  • Detail-oriented with a commitment to high-quality service.
  • Proficiency in using computer systems and customer service applications.

Benefits:

  • Private Health Insurance.
  • Training & Development.
  • Performance Bonus.
  • 2 Extra Salaries Per Year.
  • Fully Paid Training.
  • Great Salary.
  • Fully Paid Relocation Package (flight, transfer and hotel).


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