Teamleider On-Site Support
3 dagen geleden
We zoeken een ervaren teamleider voor ons On-Site Support-team. Als teamleider ben je verantwoordelijk voor de inrichting en aansturing van het team en voor de kwaliteit van de dienstverlening aan alle klanten. Je geeft leiding aan 29 ervaren en deskundige IT-professionals en neemt deel aan teamoverstijgende zaken.
Verantwoordelijkheden- Inrichten en aansturen van het On-Site Support-team
- Verantwoordelijk voor de kwaliteit van de dienstverlening
- Leiding geven aan 29 ervaren en deskundige IT-professionals
- Deelname aan teamoverstijgende zaken
Je werkt in een moderne tech-organisatie met een agile-mindset. We werken volgens een DevOps-werkwijze en bieden geautomatiseerde technieken aan. Onze klanten zijn niet alleen Belastingdienst-medewerkers, maar ook 8.600 grote ondernemers, 2,2 miljoen mkb-ondernemers en 8,5 miljoen burgers.
Requirements- Wo-niveau en algemene kennis van ICT-infrastructuur en/of applicatieontwikkeling
- Minimaal drie jaar ervaring in een leidinggevende functie
- Ervaring in het toepassen van situationeel leiderschap en met HR
- Faciliterende en coachende leider, analytisch sterk, pragmatisch en proactief
- Goede contactuele vaardigheden
- Duidelijke visie en staat stevig in je schoenen
We bieden een uitdagende baan in een moderne tech-organisatie met een agile-mindset. Je werkt in een compact managementteam en bent verantwoordelijk voor de inrichting en aansturing van het On-Site Support-team. Je krijgt de kans om je kennis en vaardigheden te ontwikkelen en te delen met anderen.
BelastingdienstDe Belastingdienst is een organisatie die werkt aan een financieel gezond Nederland. We heffen, innen en controleren belastingen en premies volksverzekeringen en sporen fraude op. Onze klanten zijn burgers en bedrijven die gebruik maken van onze diensten.
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