Guest Relations Assistant

3 weken geleden


Amsterdam, Noord-Holland, Nederland Sofitel Legend The Grand Amsterdam Voltijd
Join Our Team as a Guest Relations Intern

We are seeking a highly motivated and enthusiastic Guest Relations Intern to join our team at Sofitel Legend The Grand Amsterdam. As a Guest Relations Intern, you will have the opportunity to work closely with our Guest Relations Officers and gain valuable experience in maintaining relationships with our guests.

Key Responsibilities:
  • Assist in the work of Guest Relations Officers to ensure exceptional guest experiences
  • Focus on maintaining relationships with guests before, during, and after their stay
  • Collaborate with various hotel departments to realize guest wishes and provide a personal touch to their stay
  • Handle guest feedback and complaints in a professional and timely manner
What We Offer:

As a Guest Relations Intern at Sofitel Legend The Grand Amsterdam, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. Our team is young and full of passion and motivation, and we highly value personal and professional growth. You will have access to full-time training and development opportunities, as well as the possibility to participate in cross-training programs in different hotel departments.

We offer a competitive internship allowance of €600 gross per month, based on 38 hours per week. You will also have the opportunity to receive travel allowance and enjoy a meal in our staff canteen every day. Additionally, you will receive up to 50% discount in several restaurants and bars in 4- and 5-star hotels in Amsterdam.

About Us:

Sofitel Legend The Grand Amsterdam is a five-star deluxe hotel located in the former City Hall of Amsterdam. We offer 177 hotel rooms, 19 meeting rooms, an urban Spa, a Garden Bistro, and fine dining restaurant; Bridges. Our hotel is part of the French hotel chain Accor and we pride ourselves on providing exceptional service in a unique Amsterdam historical ambience with French elegance.

Your Profile:
  • You are enrolled in a hospitality study
  • You are available for the minimum period of 5 months
  • You speak English on a business level
  • You are flexible and motivated

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