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Company Overview

Richemont is a multinational company that values diversity, empathy, and creativity. Our team consists of experts from various backgrounds and cultures, working together to provide exceptional customer service.


About the Role

We are seeking a skilled Customer Service Advisor to join our Client Relations Center in Amsterdam. As a key point of contact for our clients, you will be responsible for building and nurturing relationships, offering outstanding support, and representing the voice of the brand in the French market.


Job Description
  • Become an expert in our luxury products and brands, providing high-quality advice and guidance to clients.
  • Deliver exceptional customer service via phone, email, and social media channels, upholding the quality of our brands.
  • Work closely with colleagues to achieve team goals and objectives, fostering a collaborative and supportive environment.

Required Skills and Qualifications

To succeed in this role, you will need:

  • Fluency in French and English (German is a plus).
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • A passion for luxury and a keen eye for detail.

Benefits

We offer a range of benefits to support your growth and well-being:

  • A competitive salary and bonus scheme.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a diverse team of experts from around the world.