Senior Product Manager
6 dagen geleden
About the Role
Optimizely is seeking a highly skilled Senior Product Manager to join our Platform team. As a Senior Product Manager, you will be an individual contributor who owns one or more significant product areas and excels at SaaS product management.
Key Responsibilities
- Be the Voice of the Customer by gathering direct feedback from users and stakeholders and leveraging multiple tools to collate and prioritize requests to improve our products
- Regularly communicate priorities and manage stakeholder expectations
- Establish prioritization principles that inform consistent, data-driven decision making
- Technical aptitude including some basic understanding of Machine Learning and Data Science
- Conduct discovery and research where appropriate
- Stay abreast of industry trends, events, and channels to anticipate customer needs
- Draft Product Requirements Documents (PRDs) in thorough detail and with early inputs from Engineering and UX to ensure an optimal customer experience, continuously working closely with these partners from concept through execution
- Motivate and lead the scrum team to deliver against commits and deadlines, providing required context, clearly communicating the value prop, setting timelines, and reporting to leadership
- Set a predictable cadence for product delivery and high bar for product quality
- Evangelize the company and department strategy and regularly communicate it to your scrum and partner teams internally, focusing on customer benefits, ease and delight
- Connect company objectives to the team's work by defining measures to track impact (quantifiable key results / OKRs)
- Drive execution as well as adoption, learning and pivoting where necessary based on user feedback and data including implementation and monitoring of dashboards that track the right metrics for meaningful insights
- Develop meaningful relationships with key individuals internally and externally to achieve business objectives
- Actively participate in and take lead of initiatives to improve how we operate as a product organization
- Handle conflict and difficult conversations directly and with professionalism
- Take ownership of issues and use good judgement on when to escalate vs. inform leaders and stakeholders
- Be a visible internal and external spokesperson for the product including presentations, demos, customer calls, and speaking engagements
- Nurture a culture of inclusion and empathy
- Actively seek out and lead challenging projects
- Give and receive candid feedback
- Mentor more junior team members and share knowledge and best practices across the team
Requirements
- 5-8 years of SaaS product management experience; or 3-5 years of product experience with extensive Optimizely experience
- Keen business acumen and a strong understanding of the fundamentals of business success
- Exceptional communication and collaboration skills
- Self-starter who has the ability to work cross-functionally and independently lead cross-functional initiatives
- Proven track record of delivering quality, on-time product deliverables with a measurable positive impact on the business
- Experience with rapid experimentation to learn quickly, iterate, and get it right
Competencies
- Driving Projects to Completion
- Driving Continuous Improvement
- Evaluating and Implementing Ideas
- Developing Plans
- Prioritizing and Organizing Work
Optimizely is committed to a diverse and inclusive workplace. Optimizely is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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