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IT Support Specialist
1 week geleden
About Schoolyear - Safe Exam Workspace:
We are a leading provider of anti-cheat software for university exams in the Netherlands, with a growing presence across Europe, North America, and Asia-Pacific.
Our mission is to empower teachers to teach and organize exams freely, without relying on IT support. We achieve this by building highly secure examination modes that temporarily convert any device into a reliable testing environment.
In this role, you will be the leading expert on our product, providing deep technical support and training to IT departments of universities worldwide and to our partners who manage Azure Virtual Desktop deployments day-to-day.
Key Responsibilities:- Provide support meetings, answer email tickets, and improve our documentation website
- Manage and promote our open-source community
- Give online trainings and stay connected with the product and development team
You will also take part in an on-call schedule to provide support during high-priority incidents, receiving double pay for time spent outside normal working hours.
