Quality Assurance Specialist
1 week geleden
Quality Assurance Specialist
We are seeking a Quality Assurance Specialist to join our team at VistaPrint. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our production processes and end products. This includes analyzing data to identify quality-related problems, investigating issues, and working with relevant departments to find solutions.
Your responsibilities will be:
- Analysing and documenting customer complaints and internal quality data.
- Improving the customer complaint rate by initiating projects.
- Defining parameters critical to product quality with marketing and product teams.
- Ensuring smooth launches by guiding new products and processes through control systems.
- Collaborating with Operations Managers and other team members to develop and implement controls and improvements.
Requirements:
- Proactive attitude.
- Strong analytical skills and ability to think in solutions.
- Results-oriented with excellent time management skills.
- Good collaboration and communication skills.
- Knowledge of Lean principles.
Why choose VistaPrint?
VistaPrint is an international organization that values its employees' growth and development. Our work atmosphere is informal and accessible, with open communication between teams and colleagues. We are committed to our customers and creators, and we strive to deliver amazing results together.
Our cultural behaviors include:
- Obsessing over our customers and creators.
- Acting like an owner.
- Being bold.
- Being data-driven.
- Constructively debating as trusting colleagues.
- Delivering amazing results together.
- Find, grow, and support great people.
- Relentlessly learning and improving.
The recruitment process involves:
- A meet-and-greet with Cemre (recruiter) via Google Meet.
- An interview with Cemre and Karin La Grange-Nel (Manager Quality).
- A behavioral assessment.
- A conversation with Carla (HRBP) and one of our Quality Engineers.
- A wrap-up and offer.
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