GBM Team Leader

4 weken geleden

Rotterdam, Zuid-Holland, Nederland NL010 Mercer (Netherlands) Bv Voltijd
About the Role

We are seeking a highly skilled and experienced GBM Team Leader to join our team at Mercer in the Netherlands. As a key member of our Global Benefits Management (GBM) team, you will be responsible for managing the GBM business in the Netherlands, focusing on account management of our portfolio of Dutch multinational clients.

Key Responsibilities
  1. People Management
  • Develop and maintain a high-performing team through effective communication, goal setting, and performance management.
  • Support the growth and development of team members through training, mentoring, and coaching.
  • Identify and develop high-potential colleagues within the organization.
Client Retention
  • Manage a portfolio of clients, assessing staffing and team needs, work assignments, and training requirements.
  • Oversee the management of significant business issues and ensure client satisfaction.
  • Contribute to and achieve revenue growth in accordance with annually agreed criteria.
Sales and Commercial Interaction
  • Work with the GBM Sales team to review pricing, understand, and clarify opportunities presented.
  • Support new business staffing needs and client pitches as required.
  • Identify and create opportunities to upsell through the MMB Multinational relationship across Mercer's entire value proposition.
Innovation
  • Contribute to the development of new ideas, efficiencies, and best practices within MMBM.
  • Share knowledge and experiences with other country leaders to drive overall knowledge sharing.
  • Develop Points of View to bring to the market.
Requirements
  • Experience in MNC client relationships and consulting and broking expertise.
  • Benefits Admin technology expertise or willingness to learn.
  • Collaborative way of working and good communication skills.
  • Commercial acumen together with strong negotiation skills.
  • Excellent organizational skills with high attention to detail.
About Us

Mercer is a global consulting leader in talent, rewards, and mobility, delivering advice and technology-driven solutions to help organizations and individuals navigate an increasingly dynamic and complex environment. With over 25,000 employees in 44 countries, Mercer operates in over 130 countries and is part of Marsh McLennan, the world's leading professional services firm in the areas of risk, strategy, and people.

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