Product Risk Expert

1 maand geleden

Amsterdam, Noord-Holland, Nederland ING Voltijd
Job Title: Product & Customer Risk Expert

At ING, we're committed to delivering a seamless digital experience for our customers while empowering their financial health. To achieve this, we're building a strong, digital organization. As a Product & Customer Risk Expert, you'll play a crucial role in ensuring the safety and security of our Domestic Bank Netherlands (DBNL) operations.

About the Role

You'll engage and enable senior management in their control and resilience accountability, specializing in Product & Customer and Risk. Your primary objective will be to deliver on ING's ambition to stay safe and secure by providing a complete overview of all control and resilience requirements for the respective risk topics.

Key Responsibilities
  • Build strong relationships with senior managers across business domains by showcasing business acumen and providing control and resilience solutions.
  • Drive the implementation roadmap for new risk requirements in your area of expertise and translate these into operational designs with the business lines.
  • Deliver control design, first-line monitoring documents, and data-driven methods of evaluation for the frameworks in your area of expertise, ensuring execution.
  • Engage tribes to have control and resilience by design in their processes.
  • Engage and enable managers on control and resilience requirements and what's needed to comply.
  • Use data and reporting to shape the control and resilience agenda and drive relevant discussions in business meetings.
  • Apply the most appropriate control and resilience solution to ensure compliance with local business processes or activities.
  • Inform and educate Assurance Operations teams on changing business needs, opportunities, and assurance requirements.
  • Liaise with relevant 2LoD and 3LoD colleagues for risk management questions and/or advise on risk mitigating activities.
Requirements
  • Master/Bachelor degree with up to 3 years of relevant experience, preferably within the Private Individuals domain.
  • In-depth knowledge of or ability to quickly master Private Individuals products and processes.
  • Fluent in English and Dutch.
  • Strong communication skills: written and oral.
  • Good knowledge of and practical experience in NFR Framework, monitoring, and reporting.
  • Good analytical skills.
  • Proven planning and organizational skills.
  • Driven and customer-focused, loving to collaborate with different people.
  • You're a team player, but able to deliver individually in close cooperation with other ING colleagues.
  • Making things happen thanks to your 'can-do' attitude.
  • Problem-solving.
  • Actively ask for help and feedback, but also dare to give feedback/Speak Up.
  • A pragmatic, thorough, and result-driven approach.
  • The capacity to quickly learn new content and acquire new networks.
  • Strong organization sensibility and stakeholder management skills.
  • You're able to act and perform successfully in an agile environment.
What We Offer

We want to make sure that it's possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at [link].

The benefits of working with us at ING include:

  • A salary tailored to your qualities and experience.
  • 24-27 vacation days depending on contract.
  • Pension scheme.
  • 13th month salary.
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary.
  • 8% Holiday payment.
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation.
  • Personal growth and challenging work with endless possibilities.
  • An informal working environment with innovative colleagues.

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